A page that diagrams how each of the parts of the Get Involved page operate and how they tie into various systems and programs.

Page Elements

Activation

The function of the top part of the page is to let people know Mozilla is a place where they can participate and gets them excited about wanting to take an action to get started contributing.

Three sections:

Why Volunteer
- Landing page with all contribute information
Find an Event
- Events portal (linked to Reps)
Meet Mozillians
- User stories from Mozillians around the world

Statistics

Number of Mozillians count (from Baloo)

Number of events

Number of countries we are embedded in

Value Proposition

Rolling slideshow of reasons to get involved
Video
Contributor Profiles

Contact

Different ways to contact us

Form

The form collects information from people who are wanting to get involved and connects them to people from the relevant functional or regional areas they are interested in.

By Functional Area

Please see full list of Functional areas and stewards at this Google Doc Functional Area Stewards Doc.

Changes to Categories 2014

Functional areas expanded to 27 disparate categories
Each category has a steward, though some are duplicated in many locations

Guides

Each autoresponder also includes a link to the appropriate Guides Forum

By Locale

These are the people handling inquiries in different locales for localized versions of the page.

Strings

Strings for the /contribute page can be found at

Strings for auto-response emails can be found at http://viewvc.svn.mozilla.org/vc/projects/mozilla.com/trunk/locales/en-GB/templates/mozorg/emails/

Note: Text for auto-responses need to be in the correct directory for them to work: bedrock/locale/{LOCALE}/templates/mozorg/emails/{INTEREST_ID}.txt

Locale	Point Person	Responses	Tracking bug	Status	Promoted*
ar	info -at- arabicmozilla -dot - org		bug 856922	live
bg	community -at- bgzilla -dot- org		bug 873281	live
bn-BD	mak
bn-IN	Swarnava Sengupta
bs	Kerim Kalamujic		bug 795779
cs	info -at- mozilla -dot- cz		bug 868966	live
cy	firefox -at- meddal -dot- com		bug 908714	live
de	contribute -at- mozilla -dot- de	Auto-responses	bug 830301	live	15 years
el	core -at- mozilla-greece -dot- org		bug 841324	live
en-GB	leo
es-ES	participa -at- mozilla-hispano -dot- org	Auto-responses	bug 760820	live	15 years
fr	contact -at- mozfr -dot- org		bug 797839	live	15 years
fy-NL	Wim Benes		bug 796401	live
ga-IE	Brian King (:kinger)
he	Tomer Cohen		bug 795130
hi-IN	Faisal Aziz		bug 795364	on stage
hr	contribute -at- mozilla-hr -dot- org	Auto-responses	bug 760823	live
id	info -at- mozilla -dot- web -dot- id	Auto-responses	bug 842122	live	15 years
it	collabora -at- mozillaitalia -dot- org	Auto-responses	bug 884248	live
lg	Lawrence Kisuuki		bug 854285
lt	prisijunk -at- mozilla -dot- lt		bug 792107	live
ms	community -at- mozilla -dot- my	Auto-responses	bug 885975	live
my	Chit		bug 827693
ncj-MX			bug 956155
nl	contribute -at- mozilla-nl -dot- org	Auto-responses	bug 796406	live	15 years
nepal	avash
philippines	bob reyes (:Bobreyes)
pl	chcepomoc -at- aviary -dot- pl	Auto-responses	bug 831987	live
pt-br	envolva-se-mozilla-brasil -at- googlegroups -dot- com	Auto-responses	bug 760821	live	15 years
ro	contact -at- mozilla -dot- ro	mozilla.ro alias	bug 799273	live
ru	contribute -at- mozilla-russia -dot- org	Auto-responses	bug 859537	live
sl	info -at- mozilla -dot- si		bug 830298	live
sq	Besnik_b and Mike DuPont	Auto-responses	bug 795033	live
sr	Oskar Ivanić (:icecold)	Auto-responses	bug 796066	live
sw	Stephen Wanjau		bug 795488
ta	Gauthamraj Elango		bug 796062	live
tr	bilgi -at- mozilla -dot -org -dot- tr	Auto-responses	bug 819557	live
vi	Arky Ratesh		bug 837722
zh-cn	contributor-zh-cn -at- mozilla -dot- org	Auto-responses	bug 795546	live
zh-tw	contribute -at- mail.moztw -dot- org	Auto-responses	bug 795304	live	15 years

Inquiry Workflow

Diagram of EN and non-EN workflows on Get Involved page:

Here is a the detailed workflow:

1. User submits fills our form on Get Involved page.

2. Application sends email to contribute at mozilla dot org

2.1 If in the CCs list [1] there is an entry with the area of interest of the user, include in CC list the email with label as the user's locale (e.g. 'pt-BR'), or if that does not exist, the default email with label 'all'.

3. Check if there is an autoresponse email. Order of preference: Local Email (e.g. under emails/pt-BR/qa.txt), Generic Email (under emails/qa.txt). List with autoresponses here [2].

3.1 In the autoresponse email add a Reply-To header with an email address from this list [3]. As in 2.1 if there is a email address with label as the user's locale, we use this, otherwise we use the generic email with label 'all'.

For the system to work localized we need: 1. Emails per locale and Interest Group to be CCed with the user's email 2. Emails per locale and Interest Group to be Reply-To to the autoresponse 3. Localized autoresponses

[1] https://github.com/mozilla/bedrock/blob/master/bedrock/mozorg/views.py#L109

[2] https://github.com/mozilla/bedrock/blob/master/bedrock/mozorg/views.py#L175

[3] https://github.com/mozilla/bedrock/blob/master/bedrock/mozorg/views.py#L157

Embedding

This form is reused in a few places.

Mozilla.org

There is a link in the footer of all www.mozilla.org pages linking to a version of the form at:

http://www.mozilla.org/en-US/contribute/page/

Mozilla Hispano

The Mozilla Hispano community has made an embeddable version of the form. More about that is at:

Embedding contribution form

Reps Events

Reps has also experimented with embedding the Get Involved page in the Events Manager to help potential contributors at offline events get connected to projects.

Canned Responses

Most pathways make use of auto-responses, but there are times when a manual response to an inquiry is appropriate (for instance, if someone contacts us with a question about a pathway that isn't included on the Get Involved page). There is a page with a set of canned responses that may be useful at times.

Canned responses

Self-Serve

The section below the form provides people with a way to figure things out on their own and get connected to whatever they may be interested in. There are currently three sections here.

Interest

The functional areas listed here are the same as in the drop-down in the form. The difference here is this is presented in a way where people can read about each and click through to find more information without having to go through the form.

Location

This section provides links into different parts of the world map on the Contact page showing where local communities are. This content was more useful before the page was localized and we needed people to self-select the regions they're interested in. Now that the page is localized and people are served the page in their language, having a region picker may be less important.

Newsletter

There is a newsletter sign-up that lets people opt-in to receive regular contribution news. This had been the about:mozilla newsletter that came out once a week and featured relevant contribution posts from Planet. That newsletter is not currently getting sent out.

Time Available

At one time we had a tab that featured contribution opportunities based on the time people had available (only 5 minutes, only an hour, etc). This proved hard to keep updated manually and it quickly got stale. With more robust matching systems, we may be able to put something like this back in a way that's more maintainable.