Websites/Mozilla.org/Archive/User Flow/Bring On A New Contributor
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Notes
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3) Reps look through Contributor Interest based on area of interest and physical location.
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5) Rep can either forward the info to another Rep for help, or ask the user for more information in a clarifying question.
6) A Representative is given the user's contact info for follow-up.
7) Rep invites user into Mozilla. User accepts and creates account.
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