Overview

This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3.

Users are able to read most everything, but to create a new article, edit, etc. they must be logged in.

Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com

Exempt from testing

• IE6
• Admin functions
• Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home]
• /mobile home page links
• Log in page is still tiki
• translations of the page in other locales [ex: https://master.support.mozilla.com/de/gallery/images]

open bugs

• en-US/home page is not complete with bad links, unlinked articles, and generic text
• upload in media gallery not working for foreign characters
• deleting images in media gallery not fully implemented yet
• no video icons [yet] for videos in the media gallery
• sidebar links not all working
• bad link to Support Document Guide on /edit
• /mobile page links not finished
• Opera 'Help With' sidebar not working
• /contributors dashboard 'Translations Needing Updates' isn't populating
• not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports
• and MANY more- see open bugs list

Links for testing and reporting bugs:

Staging test site

Production site

Existing bugs- Open and Resolved

File a new bug in Bugzilla

wiki syntax display

Tips on testing Wiki syntax

CSS rules on Wiki syntax

Knowledge Base litmus test cases

Test Cases

Create article

new article

• new articles do not display content until they have an approved revision
• required fields include title, slug, category, summary, and content
• field testing
• summary
• content
• test toolbar formatting
• test media wiki markup displays correctly
• add subarticles
• test SHOWFOR [see wiki syntax links]
• preview article
• submit/cancel changes

Edit article

• edit description fields > generates no history
• edit content > adds revision to history
• preview changes
• submit/cancel changes
• toolbar

Article History

• Admins able to approve/reject revisions
  • minor, content changes, major
  • If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1
• compare revisions

Email notifications

• automatic for article author
• subscribe/unsubscribe to notifications
• approved/rejected revision notification with optional text to editor

Search

• search results for both kb articles, forum posts, and questions
• able to search keywords
• articles display based on relevant OS/Browser checkboxes in article

Article Discussion

• Create a new thread
• Add reply to a thread

Localization

• Able to localize any /en-US/kb/article into another language when logged in
• URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate
• can create new articles in other locales, but unable to localize
• localize tab goes to list of languages and then to localize page

Media gallery

• https://master.support.mozilla.com/en-US/gallery
• able to upload images and videos in allowed formats