Warning: With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.

There are some cases when the mentor assigned to a Rep is no longer the best candidate for the role. This can be due to many factors, including:

• Mentor has moved to another time zone making communication difficult
• A new mentor has been approved who is a better fit
• Mentor has no longer has time or motivation to be a mentor
• The Rep doesn't feel supported and/or attempts to improve the situation have failed

Assigning a New Mentor: By agreement

If the Rep, the current mentor and the prospective mentor all agree to a reassignment then it can go forward without Council approval. Make sure the change is reflected in the following ways:

• Email Council at reps-council@mozilla.com to notify of the change and confirm that all parties agree to it
• Francesca/Konstantina will take the necessary actions to update the mentors/mentees list

Assigning a New Mentor: By Request

If a Rep or mentor doesn't feel comfortable approaching the other party or has tried and the situation hasn't improved, the Rep or mentor can send an email to the Council or any of the Council Members to request a new mentor. The person making the request needs to explain the reasons for the request.