Canmove, confirm
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Changes
→McAfee: add Disable the email attachment option, add "comforting quote" from McAfee because some users say these changes make us vulnerable
= Solutions for Antivirus Software =
== McAfee ==
McAfee has had major problems with several Thunderbird 24.0.1 and prior releases since TB16, up to and including TB24.x - causes Thunderbird causing crashes and poor performance, "Not Responding", "Unresponsive Script", etc. For example ([http://getsatisfaction.com/mozilla_messaging/topics/mcafee_not_working_in_thunderbird_3_0 GS], {{bug|592303}}). We recommend you do all of the following:* Write/Call McAfee support to inform them of your difficulty* Disable/delete '''McAfee Anti-Spam Thunderbird Extension''' in Tools | Addons | Extensions(It is safe to remove, and is absolutely not needed for good virus protection)* Disable the email attachment option in McAfee's Real Time Scan settings (when on, it individually scans all emails and that cause the mail to slow down)* Disable scanning of Thunderbird files and folders (by default McAfee is NOT supposed to be scanning scan them):
*# Right click on systray icon
*# "On-Access Scan properties ..."
*# "Exclusions ..."
*# Add the "Thunderbird" and [https://support.mozillamessaging.com/en-US/kb/profiles#w_how-to-find-your-profile "Thunderbird Profile"] folders and subfolders. Folder names '''must''' finish with a backslash. '''Also''', if you have customized account locations for mail, exclude your custom folder locations.
* Write/Call McAfee support to inform them of your difficulty
If all above options fail, you may need to remove/replace McAfee.
'''NOTE: Even with the above changes disabling various features you ARE still protected from viruses by McAfee's other protection features. (quote from McAfee) "you do not need to worry, as the Real Time Scan is [still] turned on it will scan all the files and attachments and will alert you if there is any infection."'''
== F-Prot Antivirus ==
