Canmove, confirm
2,111
edits
Changes
m
→Problem Antivirus and Anti-Malware Packages
= Problem Antivirus and Anti-Malware Packages =
To test if the Antivirus and Anti-Malware software is causing a problem, disable it temporarily. For permanent solution of the problem you may need to disable parts of the software, change to different software, or exclude folder locations from scanning, which typically will be '''%appdata%\thunderbird\profiles ''' **However, if you altered Thunderbird accounts to put mail somewhere on disk other than the standard profile location, you will need to also exclude those nonstandard locations.
Problems have been reported with:
*Malaware free AV [https://getsatisfaction.com/mozilla_messaging/topics/running_so_slow#reply_9552090]
*McAfee {{bug|544684}} shutdown hang, [https://getsatisfaction.com/mozilla_messaging/topics/thunderbird_is_slow_to_launch slow startup]
*Microsoft Security Essentials aka MSE (Settings | Excluded Files & Folders | add [https://support.mozillamessaging.com/en-US/kb/profiles#w_where-is-my-profile-stored your profile folder], typically c:\users\xxxx-your-user-name-\appdata\roaming\thunderbird **) [https://getsatisfaction.com/mozilla_messaging/topics/thunderbird_slow-yvp58] [http://groups.google.com/group/mozilla.support.thunderbird/browse_thread/thread/93ab6d849bd87918] [http://groups.google.com/group/mozilla.support.thunderbird/browse_thread/thread/84767c1397f8d560/d2ec367b9d781522?lnk=raot] [https://getsatisfaction.com/mozilla_messaging/topics/thunderbird_very_slow_with_microsoft_security_essentials] {{Bug|621083}} [https://bugzilla.mozilla.org/show_bug.cgi?id=839908#c7 Bug 839908]
*pctools internet security 2011 {{bug|610106}}
*Secunia PSI [http://gsfn.us/t/oqje] (User Contributed Notes)
