Support/CrashesKBSprint/

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Sept 3rd 2009

We'll be having a one-day event to try to get crash articles written for the top crashes. Over the next week, we'll be adding the crashes to the following list.

Crash signature Proposed Article Title (link when completed) Mozilla Bug(s) Author Notes Approved?
NPFFAddOn.dll@0x11867, _woutput_l Firefox crashes due to AdwareDoubleD bug 511756 Tobbi
bug 512122
@0x0
Crash Signature - 0x0 bug 494107 (Linux only)
Jesse Useless signature. Sometimes malware, maybe. In the KB
UserCallWinProcCheckWow
Crash when closing a Gmail tab
bug 501429
Cww

Ready for review
RtlpWaitForCriticalSection
Crash signature - RtlpWaitForCriticalSection bug 511757
Jesse

In the KB
RaiseException
Crash Signature - RaiseException
bug 511758
Cww, Jesse

In the KB
CFReadStreamGetStatus
Pages that use the Flash plugin crash on Mac
bug 494448bug 500939


In the KB
RtlpWaitOnCriticalSection
Crash Signature - RtlpWaitOnCriticalSection
bug 511759
Cww, Jesse

In the KB
nsIFrame::​GetAncestorWithView()
Firefox crashes when working with PDF files
bug 444930
Cww

In the KB
NSSRWLock_LockRead_Util
Crash signature - NSSRWLock_LockRead_Util
bug 499455bug 427715


In the KB
fillInCell
Crash Signature - memcpy fillInCell
bug 503770
Cww

In the KB
GoogleDesktopMozilla.dll@0x5512
Firefox crashes due to old Google Desktop versions



In the KB
RtlFreeHeap
Crash Signature - RtlFreeHeap
bug 512739
Cww

In the KB
GraphWalker::DoWalk(nsDeque&)
Crash Signature - GraphWalker::DoWalk bug 500105
Jesse
In the KB
arena_dalloc

bug 488741bug 484550

Skip, this signature will be removed from the crash stack in a week so we can get better stacks
N/A
nsGlobalWindow::​ cycleCollection:: ​​UnmarkPurple(nsISupports*)
Crash signature - nsGlobalWindow::​cycleCollection:: UnmarkPurple(nsISupports*)
bug 504392
Bo/Jesse
Corrected to reflect the fact that there won't be a fix coming soon
In the KB
PL_DHashTableOperate
Crash Signature - PL_DHashTableOperate
bug 503638bug 389194
Cww

In the KB
wcslen

bug 508292bug 509365bug 514592

Looks like 3 different bugs and none of them have details except the one that is "probably an issue with turkish DNS servers". Waiting a few days to see if we can get help in bugs

nsCycleCollectingAutoRefCnt::​decr(nsISupports*)
Crash signature - nsCycleCollectingAutoRefCnt::​decr(nsISupports*)
bug 500879
Bo/Cww
Corrected to not tell users to close random processes
In the KB
js_FinishSharingTitle
Crash Signature - js_FinishSharingTitle
bug 466850
Cww

In the KB
KiFastSystemCallRet
Crash signature - KiFastSystemCallRet bug 513975
Jesse
In the KB
nsStyleSet::​FileRules(int (*)(nsIStyleRuleProcessor*, void*), RuleProcessorData*)
Crash signature - nsStyleSet FileRules
bug 492675

may needed editing because the title has a bunch of special characters
In the KB
nsBaseWidget::​Destroy()

bug 507928bug 503196bug 470487

Two main bugs: Mac crash on print. But there are other mac print bugs so we should have a single article. Second bug: Fixed in Firefox 3.6

js_Interpret
Crash signature - js_Interpret
Jesse, cilias
In the KB
RtlpCoalesceFreeBlocks
Crash signature - RtlpCoalesceFreeBlocks bug 513329
Jesse

nsStyleSet::​AddImportantRules(nsRuleNode*, nsRuleNode*)
Crash Signature - nsStyleSet AddImportantRules bug 466024bug 507457
Jesse
In the KB
arena_run_reg_alloc
Crash signature - arena_run_reg_alloc bug 513332
Jesse
In the KB
js_TraceObject
Crash signature - js_TraceObject bug 503772bug 483482
Jesse
In the KB
nsEventListenerManager::​Release()

bug 513334

Waiting a few days to see if we can get help in bugs

avgssff.dll
Firefox crashes due to AVG SafeSearch bug 457970
Jesse
In the KB
SGPrxy.dll
Crashes involving STOPzilla bug 471996
Jesse
In the KB