Support/Firefox82

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Firefox 82 SUMO Sprint

What is SUMO Sprint?

SUMO Day/SUMO Sprint is that time of the week where the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out this page to learn more about it.

What's new in Firefox 82

Desktop

Description KB link Status
Delete sync data https://support.mozilla.org/en-US/kb/delete-sync-data-firefox-signing-out-firefox-account new article
https://support.mozilla.org/en-US/kb/how-do-i-delete-my-firefox-account Updated
Modernized print UI https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox Updated
Firefox Pioneer renamed to Mozilla Ion https://support.mozilla.org/en-US/kb/about-firefox-ion Updated
https://support.mozilla.org/en-US/kb/mozilla-ion-managing-account-data new article

Firefox for Android

Description KB link Status
Grant camera access to Firefox for Android https://support.mozilla.org/en-US/kb/camera-permissions new article
Easily restore your recently closed tabs https://support.mozilla.org/en-US/kb/manage-tabs-firefox-android Updated
Improved Enhanced Tracking Protection https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-android Updated
Expanded extension support in Firefox for Android Nightly https://support.mozilla.org/en-US/kb/find-and-install-add-ons-firefox-android#w_expanded-extension-support-in-firefox-for-android-nightly Updated

Find out more

Potential issues

  • Startup crash that could have a large impact on Android users (Github issue)
    • Related KB article: How to send crash report on Android
    • More documentation about logging crash information: Github page
    • Common responses: Forum, Conversocial= Please look for "Firefox for Android crash report" on the clipboard list or use the following statement for casual contributor:

"We're sorry about the crash. Some additional information from you would help our team to fix the issue. Please send the crash report by following this article https://mzl.la/3jjeW8W"

How to get involved in the sprint?

Join us in our community portal event and contribute by:

  • Answer forum questions
  • Respond to actionable tweets

Answer forum questions

Many people visit our forum to ask questions about Firefox. You can contribute by answering their questions directly on the forum, or using the SUMO Live Helper addon created by SUMO contributors.

Respond to actionable tweets

You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out this article or take this short course to know more about how you can help people on Twitter. We strongly recommend existing community members to use Conversocial to reply to tweets from the official support account, @FirefoxSupport.

How can I get more help?

You can join our Matrix channel to ask questions/join community discussion.