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This page contains all of the important details for the Volunteer System project.

🌍 Project Information

📎 Summary

Create a Volunteer Organizing System that provides a rewarding constituent experience where volunteers find it easy to get involved and have the tools needed to support their work. A transparent and guided User Experience ensures that work is efficient, strategic and done with clear accountability. Mozilla’s current Volunteer Organizing System is really a handful of separate tools that create a heavy lift for staff and a clunky disjointed experience for Volunteers.

This project is part of the larger Participation Systems initiative.

More details will come at the end of Phase 2 - Research.

🗣 Status

As of July 8th 2016

Research Phase underway. Second round of interviews are underway. Directional approach on first batch of deliverables received. ***Note that during the Research Phase, there is a lot of overlap in work with the Reps Portal project.

Planned work for week July 11th 2016

Complete second round on interviews. Finalize deliverable from research phase.

🚩 Goals

Phase 1 - Initialize ✅ Complete

1. Project conception
2. Alignment of resources
3. Putting the pedal to the metal

Phase 2 - Research ⏳ In Progress

1. Interview stakeholders to gain an understanding of how Volunteers interact with Mozilla across the organization.
   • Identify pain points
   • Identify opportunities for improving the system
   • Document the current status of its administration, infrastructure and related processes.
2. Establish Baseline Data

Phase 3 - Implementation

1. Create project implementation plan
2. Begin development work

👥 Get Involved

This project is beginning to define and reach out to round 2 stakeholders. If you believe you might be stakeholder and you haven't heard from Arielle Kilroy by June 10th, please reach out to her.

The definition of a stakeholder is someone:

• Actively involved in the project.
• Who’s interests may be positively or negatively affected either by the work of the project or the outputs from the project.
• Who may exert influence over the project or its deliverables.

Additionally, you can connect with us through Participation Systems communications channels:

• IRC channel: #participationsystems (Mibbit)
• Forum: Participation Systems Discourse Category

📝 Project Management

Key People (RASCI)

Smartsheet (Project Plan) Forthcoming

Notes & Meetings Hub