Bugzilla:Personas:Peter

Peter

Peter is Mitch's manager at the company. He's a married father of three.

Goals:

• Ship quality, bug-free software
• Keep track of his managees' progress, and relative workloads
• Feel like he has a grip on the project

Likes:

• A quiet life
• Pie charts, reports and spreadsheets

Dislikes:

• Engineers missing deadlines and not communicating

Daily Tasks:

• Determines which bugs his managees should fix, and in what order
• Updates project plan with progress data from bug system
• Maintains the product, component and version names in Bugzilla

Skills:

Peter is comfortable with computers and familiar with domain-specific tools, such as spreadsheets and email, but is not a techie. He understands high-level discussions about code but gets lost when people dive into detail. He can drive a web browser competently enough; he uses IE because that's what his computer came with.

Peter wears glasses, but occasionally forgets them.

Corollaries

Discussions about what this persona means for Bugzilla should happen on the discussion page; this part of the page is to summarise any conclusions.