Firefox/Accounts/Progress Report

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June 28, 2017

OKR Progress

Objective Key Result Confidence Features Notes
Apr 4 Apr 18 May 2 May 15 May 30 June 12 Score
1. To enable webextension developers to provide value with Firefox Accounts on desktop. 1.1 To have created 1 mvp of a webextension API for FxA on desktop. 50% 50% 60% 70% 75% 80% 1

Web Extension API for FxA on Desktop

1.2 To have at least 1 internal project consuming our API on desktop. 50% 50% 60% 65% 70% 80% 1

Hoverpad or ScreenShot integration

  • Actively collaborating.
  • Plan to meet with Screenshots team at SF Work Week.
2. To increase the adoption of mobile as a second device. 2.1 To achieve a >90% sign-in success rate on mobile when going through the “connect another device flow”. 50% 50% 25% 25% 0% 0% .33

Mobile Push Phase 1: Post-Verify Page

Mobile Push Phase 2: SMS install link

Mobile Push Part 3: Deep Link with Email

Mobile Push Part 4: Magic Link

2.2 Increase the volume of new mobile devices being setup as a second device within 48h of FxA sign-up by 20% (from X to Y). 50% 50% 50% 50% 50% 0% 0
  • Graphs are looking bad - went backwards in our numbers
  • As for the rate of increase for new multi-device users within 48 hours of sign-up, it depends on what graph you look at.
  • Still have phase 3 to go.
2.3 Increase the rate of new multi-device users from 10.9% (March 27th) to 16.35% within 48h of FxA sign-up. (50% improvement) 50% 50% 50% 50% 50% 50% .2
3. To provide a consistently reliable experience to users regardless of their email provider. 3.1 To achieve 100% email deliverability in Email on Acid. 50% 50% 60% 60% 60% 60% .5 Email on Acid
  • Works well for Outlook and Hotmail.
  • "Broken OKR."
3.2 To have improved login success rate of Outlook to match that of Gmail users 50% 75% 75% 80% 95% 100% 1
3.3 To have improved sign up success rate of Outlook to match that of Gmail users 50% 75% 75% 80% 95% 100% 1
3.4 Allow to change primary email of account 50% 40% 50% 55% 25% 0% .4

Add a Secondary Email Phase 1

  • Still needs validation of android and ios client. Needs more testing.
  • Need to sort out email migration by end of quarter.
4. To have improved our confidence in the quality of our deploys. 4.1 Finalize decision on a new metric tool that allows us to measure product performance faster 50% 50% 75% 75% 100% 100% 1 New metrics tool selection
4.2 Average 7 days or less between cutting a train and having it live in production (decrease from 12 days in Q1) 50% 50% 50% 65% 85% 90% 1
  • Expect to hit it by the end of the quarter.
4.3 Average less than 2 bustage-fixing point release per train. (decrease from 6 in Q1) 50% 50% 50% 65% 85% 90% 1
4.4 Close 30% of bugs in devops bug backlog 50% 90% 92% 100% 100% 100% 1