MozCampEU2012/SUMO Magnet

Title of Session (should also be the title of your Wiki page): The SUMO Magnet

Facilitator(s): Rosana Ardila, Madalina Ana, David Tenser

Are you paid or volunteer staff?: staff

Area of Contribution (Team Name): SUMO

How are you currently involved with the community?: Community Managers

Location of Work (where do you reside?): Berlin, Dublin

Talk Length (please choose between 30, 60, 90, 120 minutes): 30

Summary: We will talk about the importance of support for user retention and exemplify how contributors can match new contributors to our different areas of contribution (Knowledge Base, Help Forums, Army of Awesome Twitter helpers and Localization). SUMO one of the best places for any contributor to get started with Mozilla, regardless of their background. We want to show you how amazing and important SUMO is and how to attract people to contribute to SUMO, help our users and grow the Mozilla community.

How your session furthers the MozCamp Goals (https://wiki.mozilla.org/MozCampEU2012/Tracks): This session will aim at contributors that are growing the community with the background information they need to bring people to SUMO so that they can get started.

Expected Outcome or Deliverable: Expand the ability of contributors to pitch SUMO as a first contribution step

Desired Audience Type or Skill-set: Any Mozilla volunteer interested in growing the community and SUMO volunteers looking to grow their locale

Equipment Needs (Video projector already included):

To Be Completed by the Audience-

(If you would like) Submit a Question for the Speaker(s) or indicate what information you hope to gain by attending this talk here:

Place your name here if you would like to attend this talk:

• Ziggy Maes