People:removing roadblocks to productivity/project broken comms/intranet mana product comparison
| Mana (Confluence) | Intranet (MediaWiki) | Notes | |
|---|---|---|---|
| Key Stats | |||
| Extensibility | 1,462 add-ons https://marketplace.atlassian.com/home/confluence | 700 configuration settings and more than 1,800 extensions available for enabling various features to be added or changed http://en.wikipedia.org/wiki/MediaWiki | |
| Global Usage | 35,000 customers on Atlassian. No breakdowns by app - Confluence, JIRA, ect. https://www.atlassian.com/company/customers | Over 22,000 in 2008 (http://cs.brown.edu/~pavlo/mediawiki/) Sites using MediaWiki/en: ~ 853 http://www.mediawiki.org/wiki/Sites_using_MediaWiki/en (this is a manual list so severly undercounts) | I expect more mediawiki sites than confluence but it seems like there isn't good data |
| Pages on our instance | 13,927 | 2,852 | CL: The Mana # was provided by Corey. See this page for the Intranet #
https://intranet.mozilla.org/Special:Statistics Most viewed pages in Intranet: Main Page 262,548 StaffMeeting 35,889 <-- Current ""master"" Metrics 27,612 <-- One team's ""homepage"". Why so popular? Last update in 2012, but does have recent Etherpads. New Hire Info 21,858 <-- Migrated to Mana PhoneBookArchive 19,329 <-- Duplicate with Phonebook OfficeLocations 19,201 <-- Duplicate with https://www.mozilla.org/en-US/contact/spaces/ EmailAccess 15,486 <-- Migrated to Mana/ServiceNow HolidaySchedule 13,893 <-- Looks like this is maintained Benefits, Payroll, Employee Forms, Etc. 12,930 <-- Migrated to Mana BenefitDetails12,041 <--Migrated to Mana
|
| Content Relevancy Index | What might be more interesting than number of pages is how current those pages are; how well-maintained those pages are. | ||
| Migration Info | |||
| Free Tools to Migrate To This | FREE Migration tool that is feature-rich https://migrations.atlassian.net/wiki/display/UWC/UWC+Mediawiki+Notes https://migrations.atlassian.net/wiki/display/UWC/UWC+Quick+Start | Few migration tools 1) One FREE tool does it by converting markups. http://www.infinality.net/blog/confluence-to-mediawiki-converter-2/ 2) Another is paid service http://www.wikiexpert.com/Wiki_data_migration_and_conversion | Do these services/tools migrate the edit history? Do we need that?
CL: For the go Mana conversion, there is a history switch that can be turned on to migrate them. See this page for more detail: https://migrations.atlassian.net/wiki/display/UWC/UWC+Mediawiki+Notes |
| Paid Conversion Services To Migrate to This | There are a few vendors that we can outsource the migration to and who use the same tool to migrate. The paid conversion cost = $699 + 66,000 * $.5 = $33,699 http://www.wikiexpert.com/Wiki_data_migration_and_conversion | The paid conversion cost = $699 + 18,000 * $.5 = $9,699 http://www.wikiexpert.com/Wiki_data_migration_and_conversion | Could we trust them with intranet data? The numbers don't seem right
What does the 66,000 figure and 18,000 figure represent? CL: I'd rounded up the numbers provided By Matthew Pressman. I assume they represent pages of all versions. https://docs.google.com/a/mozilla.com/document/d/1cUcC_0mj5uH_LmzeO2Hmuu_pnk9-pmGxoz2KE-MvCik/edit" |
| Product Comparison | |||
| License | Free license from Atlassian because of Mozilla is an open-source organization. | MediaWiki is free and open source software. | |
| Editor | Editor is WYSIWYG and can allow editing the markup with a plugin. https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor | Wiki Syntax by default with a simple toolbar to insert markup. WYSIWYG editors can be installed. Demo at https://www.mediawiki.org/wiki/Sandbox?veaction=edit | CL: Turning a bullet list into sans bullets is not easy in MediaWiki. You have to do it line by line. Confluence, on the other hand, has a Bullets button that toggles the format. This is just one example and I can find more if requested.
BJ: non-gui wikimedia formatting is trivial, and many people find it much quicker than using a wysiwyg editor |
| Familiarity | Used internally by business support functions | Used by Wikipedia and wiki.mozilla.org. Easy to move content between intranet and wikimo | CL: Moving pages amongst Confluence Space is possible with the permission by clicking Tools on page level nav and then Move.
MN: Sure, but wikimo is mediawiki and I believe we said it's out of scope to move so I'm not sure how this helps with moving content from private to public. CL: FYI - Based on the GSA POC on Staging, there is a lot spam on wikimo because it has 2,000,000 pages. MN: I'm not sure how this is relevant to the row?" |
| Templates | Users with System Administrator permissions can create user macros. Syntax is not known as well. | Templates are already in use in mediawiki and some users know how to use them. Any user can create them to reduce duplication. | |
| Page Creation | Pages can be created from a top-level menu without an incoming link | Pages are generally created using links first which is not intuitive for non-wiki users | Having inbound links to start encourages thinking about page discovery and leads to cleaner URLS. Mediawiki training would be good for wikimo too and would help address this. |
| Access Controls | Spaces can have their own access controls via the admin UI. Access controls seemed to be used more than needed which discourages collaboration and leads to more stale/incorrect content. | Namespace access control is harder to manage and often requires editing config files. It's not as common to give out locking permissions. | |
| URLs | Pages often end up with numeric IDs in the URL which aren't readable by humans | All pages have user-friendly URLs | |
| Search | Filtering (e.g. by space) and decent indexing | Poor ranking of results by default. Extensions such as Lucene (which WikiMedia uses) would help. https://www.mediawiki.org/wiki/Extension:Lucene-search | This may be mitigated by other projects which will index the pages e.g. Enterprise Search |
| Maintenance | Mana is the only installation of Confluence at Mozilla. Replacing it means one less system to learn/maintain. | There is existing knowledge for maintaining mediawiki that will be required regardless of whether intranet switches to Mana due to wiki.mozilla.org still running on it. | |
| Navigation | Expandable tree sidebar makes it easy to find related pages | Easy navigation to the parent page in a hieracrchy by default. A tree view sidebar is also possible but not enabled by default. |
