QA/Fennec/Planning/2010/Reporter

Objective

Currently, Mobile Firefox has no way for users to interact with the Mozilla Project through the browser UI. Desktop Firefox has a "Report Broken Website" option in the Help menu that gives them a chance to offer feedback to the project without too much effort. I'd like to port that feature into an extension for Mobile Firefox and send that information to a query-able repository of anonymous feedback. Also, change the name to "Report a Problem" Mechanism.

Team

• PM/QA: Aakash Desai (aakashd)
• Dev: Mario Alvarado (marioalv)

Categories of Problem Types

• Page Layout
• Form Helper
• Button/Links
• Zoom
• Scrolling
• Connection
• Browser Not Supported
• Audio/Video
• Other

Mock-Ups

• Identity Panel

• The pop-up dialog...

• The combo box

• The comment pop-up dialog...

• Additional Feature Mock-Ups
  • System page feedback blocking

The Plan

1. [DONE] Mock the extension
2. [DONE] Mock the web interface
3. [DONE] Develop a working Extension
   • [DONE] Prototype and Focus Test (mobile-team, qa, asa and robert, etc.)
   • [DONE] Perform a qa cycle on winmo and maemo devices
   • [DONE] Repeat step 3 as many times as needed (counter: 2)
   • [DONE] Send to AMO for review
   • [DONE] Get it recommended
4. Change reporter.mozilla.org to work with the mobile reporter

Thoughts?

• instancing it
  • Under larry is a good place
• submission form
  • pop-up dialog, some sort of about: system page, a webpage
  • possibly add populate text after type is chosen
  • multi-select rather than one thing
  • shown the description only when "other" is chosen
  • two-step
    • first instance of pop-up will have pannable list of options where the description box is with a done!
    • second instance of pop-up will have the "do you want to add comments?" box, choose category and send button

Resources

• bug 537735 - Addition of Broken Website Reporter
• bug 540873 - Need an Update for reporter.mozilla.org for Mobile Firefox
  • PRD for the website
• Reporter Wizard Code in Firefox