QA/QA Community/Meetings/2012-02-08
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Contents
- 1 QA Community Team Meeting
- 2 Upcoming Testdays
- 3 Achievements
- 4 Reference documents
- 5 Project Status
- 6 Roundtable/Discussion Items
- 6.1 Meeting Notes/Action Items
- 6.1.1 Action items/Notes from (20120208) meeting
- 6.1.2 Action items/Notes from (20120125) meeting
- 6.1.3 MozCamp Malaysia Notes from tchung(20111130) meeting
- 6.1.4 Action items/Notes from (20111130) meeting
- 6.1.5 Action items/Notes from (20111102) meeting
- 6.1.6 Action items/Notes from (20111019) meeting
- 6.1.7 Action items/Notes from (20111005) meeting
- 6.1.8 Action items/Notes from (20110907) meeting
- 6.1.9 Action items/Notes from (20110824) meeting
- 6.1.10 Action Items/Notes from (20110713) meeting
- 6.1.11 Action items from (20110615) meeting
- 6.1.12 Action items from (20110601) meeting
- 6.1.13 Action Items from (20110518) meeting
- 6.1 Meeting Notes/Action Items
QA Community Team Meeting
- February 8, 2012
- Attendees: marcia, geo, nhirata, jsmith, retornam, kbrosnan, jbonacci, rbillings, dboswell, davidg
Upcoming Testdays
Achievements
- Let's talk about where we are making progress
Reference documents
- https://etherpad.mozilla.org/QA-Community-Brainstorm
- https://wiki.mozilla.org/Stewards/QA is the document that we have been working on with David Boswell.
Project Status
Community Building/Events (ideas and progress) [marcia/ashughes]
- Marcia attending Brown University event February 22. Tech talk that evening to engage potential new community.
- MozCamp in Latin America
- Talking with Erin about a Firefox Mobile Testing Track - there is interest.
- Gabriela Montagu is very excited about the event.
- Other events/Opportunities?
QA Videos [marcia]
QMO [retornam]
- Resource issues?
- Status of trying to replace front page video due to hardcoding
- Documentation status?
- (ashughes) Rev2 testday docs are posted: docs
- hopefully these address some of the previous concerns
- (ashughes) Rev2 testday docs are posted: docs
Roundtable/Discussion Items
- Draft: https://wiki.mozilla.org/QA/Goals/2012Community
- Tracking against goals - team-wide and community, individual ownership
- Community Action Plan Feedback
- QA Community Action Plan: https://quality.mozilla.org/2012/01/qa-community-action-plan/
- Ideas being collected here -> etherpad
- Reflecting on the ateam's experience with community involvement - can we reuse some of their approaches?
- General tracking for community action items - wiki, explicit tracker?
Meeting Notes/Action Items
Action items/Notes from (20120208) meeting
- Onboarding New People - No formal way of tracking people right now.
- Ft. Lewis - more to finish a school project and less long term?
- MozCamp update: There will be 4 total for the year.
- QMO
- Documentation
- https://quality.mozilla.org/docs/ each team should review their set of docs and be responsible for updating them
- External viewpoint that makes more sense?
- Should we be Grouping into smaller number of fronts - or wait until things solidify
- Train ourselves to work together [geo]
- Are we Skilled at collaborating?
- QMO - Works well as a blog -
- Should we create a Blog instance that is not QMO?
- We should develop a List of requirements - what do we need an organization
- What does QMO need to accomplish?
- Transition plan - Is QMO effective in attracting people to the site?
- Tasks
- Suggest creating Wiki task list - wiki.mozilla.qa/team/landing page on QMO that points to that
- Coding team is using this: http://www.joshmatthews.net/bugsahoy/
- Could we pin this as a blog post?
- Events
- Get a Picture at the beginning of the year what is going on
- Come up with a strategy for better planning of events
- We now have and Events coordinator for Engagement team
- Should we try more MozSpaces Testing Style Events
- More Mixer Style events - GTAC
- Work more closely with Academia
- Things flying under the radar for QA
- Work with vocational schools such as Portnov School
- Work with Local colleges - San Jose State
- Contact Professors that teach testing courses (Jason knows the one at RIT)
http://en.wikipedia.org/wiki/Cem_Kaner
- Internships - Great idea - List to work--
- Work with Smaller schools - Director of Internships
- Reach out to http://en.wikipedia.org/wiki/Cem_Kaner
- Action Items
- Have Ambassadors attend the meeting from each team?
- Apps - Jason
- Automation Services - Geo
- Kevin - Mobile
- Services - James
- Desktop - Juan
- WebQA - ?
- Documentation
- Each team should be working on this independently
- Improve the nightly first run page [marcia/david boswell/juan]
- mozilla.org repository - SVN - new backend called Bedrock
- Using mentor=email address
- Have Ambassadors attend the meeting from each team?
- Items to Revisit
- Reflecting on the ateam's experience with community involvement - can we reuse some of their approaches?
- General tracking for community action items - wiki, explicit tracker?
- Cameron to give an update about the task tracker
Action items/Notes from (20120125) meeting
Ideas
Social Networking
- Professional Network on linkedin - [owner-naoki?]
- Doing something social makes sense - create content for the group
- bonjour mozilla is a good example
- Use QR code and advertise consistently
- Create some new badges that are QA specific
QMO
- Front Page featured Community Member of the month
- AI: Rebecca will start gathering info for SUMO contributors so we are ready
- AI: Design help needed to see how we can get it on QMO front page
- Feature Projects where you can get involved
- Cameron's Homework Idea
- Picture - 3x5 card - when you are done contact - bulletin board style set of tasks. We would need to develop an app for this
- AI: Cameron to follow up with Aakash regarding the web app he created
- Need to follow up on the first contact
- Craigs List Style of Tasks
- Some cards could be single person or some could be multi person
- Provide a way for them to get to the water
- Change front page to better describe the teams
- Documentation
- Needs to live someplace where it is maintained
- MDN audience more technical?
- Cliff notes - point to MDN for authoritative source
- AI: Ask Raymond to look at the documents in QMO
- SAE for Browser ID you should be cleaning up those docs
- Gathering people together of what to do with QMO - too many clicks
- Site Map? Do we need one
- Should we do something like Get to know a WebDev?
- Front Page featured Community Member of the month
Bugzilla
- Link tasks to bugzilla open items
- What it status of QA contact field bug? Could help greatly ownership
- Still working on it
Interns
- Mentorship and Interns
- QA New Hire document
Students/Universities
- Tech talks
Auto Response to QA contribute
- Anonymize the email addresses - maybe we could involve the community in responding to those messages
- Helping mozilla with community outreach
MozCamp Malaysia Notes from tchung(20111130) meeting
- (tchung) at mozcampasia, i learned that people's backgrounds were mostly localizers and contributer engagement folks, and web developers. Many of them were not really technical, but they have the heart and excitement of outreach.
- 5 countries expressed interested in a testday, and learn more about products.
- indonesia in particular, will be participating 3 folks in this week's OWA testday
- future idea: localized communities understand what testdays are, and we provide a list of projects they can take on. then they can run a localized testday in their region, in their own time zone, while fulfilling tasks that mozQA initially provides through docs and posts.
- target the community localizer contacts first. (eg. Viking from Indonesia, Bob from Taiwan)
- mozQA makes an effort to join their localized testday when that happens. A place to start, helping nurture and mentor initially.
Action items/Notes from (20111130) meeting
- Suggest a Blog Post on QMO that defines BHAGs -
- Start categorizing these and standardizing the areas.
- "be careful who you tell your dreams to"
- "vagueness of the definition. The specificity of the BHAG may be to a certain extent something that changes over time.
- transparency - even folks that are close to the QA org have no clues as to what QA does. Huge deficit that need a BHAG to improve.
- What is the mission: How are we falling short of it?
- Identifying room for improvement
- Establishing where we are and where we want to be
- Continuous participation allows community to join all disciplines of QA **(Threads of this - Cameron's homework,
- Portal -> Online portal community members to participate in test activities. Online portal is the meta goal.
- Uniformity makes it easy
- Could Case Conductor be the vehicle?
- Increased demand for test days at end of year. Make contributing and testing more open to people outside of test days.
- Crowdsource testing and focus during the week and it culminates on Friday in a more traditional test day.
- Survey Monkey account could be used for feedback
- Questions for the Developer - A webcast to start the week
- Portal -> Online portal community members to participate in test activities. Online portal is the meta goal.
- Enticing - what is enticing for people to get involved in QA?
- What do you want to learn today - BDD Is one of those areas.
- Part of the template idea - functional areas of involvement - Andre Klapper and Tanner would be a program to involve community in the triage process.
- Mozilla University - https://wiki.mozilla.org/QA/Community/Mozilla_University
- Have all the video content in one area.
- Not sure if this is a BHAG list, education and working with other entities within Mozilla to create
Next steps:
- Quarterly tactical goals need to push BHAGs.
- Marcia to suggest templates that can be used for each the large areas for each team
Action items/Notes from (20111102) meeting
- Q4 very busy - how does QA participate in community building and still do our job?
- Test Days have not been well planned. Need to have them planned in advance.
- Test Native Fennec for next Testday
- Test Firefox Beta for this week's test day - juanb to set up
- Get license for Mibbit and try it on QMO. - al. This might help ease barrier to entry for IRC
- QA Vision
- marcia suggests focusing on new contributors by trying event such as "Contribute to Mozilla" model.
- Leverage off of Mozilla Summit events
- Look at other events such as http://www.designjams.org/
- We need support of event planners to help us to plan events
- Action Items
- Matt and Marcia - Develop a QA vision for 2012
- QA staff: discuss how we balance our work and community building - matt to send out email.
- juanb - Get Firefox beta test day set up for this Friday
- tchung - Get Mobile test day posted on QMO soon
Action items/Notes from (20111019) meeting
- QA SIG - are we comfortable in current state?
- mevans suggests having this as a theme for the upcoming QA newsletter. We can announce it there and then refine over time.
- Also discuss this with Vlad and Iona
- Status of Team Slides
- Goal have it for the Mozilla Festival
- Include clearest path to contribution in the slides
- How do want to present Mobile to the outside world?
- Not easy to find on QMO - needs to be exposed more
- Next steps: Team discussion how do we want to present
- Engagement Kit - Goal for Q4
- Should be structured as a simple task for a particular audience?
- More experienced users?
- Badging and how that relates to the tasks
- Add feedback to etherpad that juan set up
- Tracking new contributors into the project
- Encourage new users to Sign up for QMO and add mozillians PB entry.
- Have a sign in sheet available at the various events
- QMO:
- XML RPC we did not have, it has been fixed
- Basically bringing all the plugins up to date
Action items:
- Include SIG as a theme for newsletter [marcia]
- Have team slides available in time for Mozilla Festival on November 4 [team leads]
- Provide links for QA flyer to be used for Mozilla festival [team leads]
- Set up a team discussion about how we want to present Mobile [ashughes?]
- Talk to Dave Dash about enhancements for the mozillians phonebook [marlena]
- Add Engagement kit project start to Q4 goals [juanb]
Action items/Notes from (20111005) meeting
Action Items
- Team leads to come up with 2 slides to use as part of a general QA presentation
- Target deadline is before MozCamp Malaysia event in mid November
- Team leads to create a set of Q4 community goals (will be on a public wiki but link back to the intranet page)
- Please use https://wiki.mozilla.org/QA/QA_Community#Team_Goals for the public page and then we can link back to the intranet page.
- Work to improve Services content on QMO [marcia and jbonacci]
- Construct a user survey to post on QMO [abillings]
- Set up a Browser ID Test Day for next Friday [jbonacci and ashughes]
Notes:
- Test Days
- Browser ID Test Day on the radar for next Friday
- QA Sig
- Consider Inviting our regular users to help us define the role and put up a blog post
- QA Team Slide Preso
- Team Leads
- Advertise and evangelize what we do within each team
- Charter at team level
- Similar to what we did at the Summit
- Summary slide
- Team Leads
- QA Team Goals
- Break the community down into teams
- Link to the Goals page - Q4 it should be on the public wiki
- Each Team should have a set of Q4 community goals
- QA Services Team
- Advertise it on QMO. Marcia to work with James to get content updated on QMO.
- Longer term goal
- How do we prevent this in the future. Postmortem about how to avoid this in the future.
- Education, fixing code, stopping
- James to talk to Pete about load test that would have shown this. Making sure we test this in the future will be important
- Events
- Please see Mary Colvig's email regarding the MozCamps
- QMO
- Blocking issue - hard to know where QA wants to go with QMO and that drives the development decisions
- User survey on QMO - Did not happen last quarter but Al will get some team feedback and work on it for this quarter.
Action items/Notes from (20110907) meeting
Action Items:
- Get communications out as soon as possible for upcoming Test Day(entire team)
- Make timezone a dropdown instead of free form text field in TestDay questionnaire [ashughes]
- marcia to contact Mary about status of Firefox 4 tshirts.
- marcia and matt to sync up offline re: blurb for GTAC meetup
- matt to clarify if the next mtg will be during QA work week
- waverly to organize a Test Day event for the 16th and 23rd.
- ashughes needs team feedback on https://docs.google.com/spreadsheet/ccc?key=0AmkRt0ylPb8zdEFaWGtlbjdNNXowR210S2NVb0sxVnc&hl=en_US
- marcia needs to get a vidyo URL to post
Whiteboard Status thread
- Identify how we are going to proceed
- Dedicated time within the work week to get things assigned.
- Goal of the work week that we have done a lot of triage - clearly Firefox 8-9-10
Move forward with plans to get Devs involved in QA test events
- Push forward invite to a Webcast -
- Get Something planned for dev.planning - request help from devs that are interested
- Target Friday of the QA work week - possibly the 23rd
- Doesn't have to be a developer that hosts the test event. Could be someone like Asa or Mitchell
Meetups in Klug
- Matt suggested that the Waverly team set one up and then go from there.
- Next meeting
- Unclear whether the next Community meeting will fall during the QA Work week
Action items/Notes from (20110824) meeting
- GTAC
- Consensus around the theme
- Perhaps Involve Bob's group
- Advertise in GTAC forums, Linked in, Lightning talks
- What is the goal of having the meetup?
- I think we want to keep the notion of talks to lightning talks - social interaction should be emphasized
- Adding others to this meeting:
- Increase the visibility of our involvement into community - advertising blitz to this meeting. Call into this meeting.
- Focal point of our community involvement. Call to our community - Adding others to this meeting -> Broader community -> Focal point - wider participation in this meeting.
- Key is to Advertise as much as we possibly can - Better communication - Every Two weeks
- QA Ambassadors
- Building a more global community - have people involved in more places around the world
- We should think of anything we could ask of them - owen
- What do we want them to do?
- Draft Document is on Google documents -> Will send out in notes
- Test Days
- Testday Drivers/Topics for September
- Matt recommends not doing something on 9/2
- Can we use vidyo - record a webcast of the screen sharing video itself - planning to do for this test day on Friday. AI - Advertise it - Trial run with Joe Drew this Friday
- Recorded session versus webcast - what we can do with it.
- Combination would be good - screencast
- Action Items:
- QA team: Add ideas to http://mozqa.sync.in/qa-oct-meetup-ideas for GTAC
- Marcia to Create etherpad for Mozilla Ambassador feedback
- Created: See http://etherpad.mozilla.com:9000/QA-Community-SIG
- Anthony to send messaging about no Test Day on 9/2/11
- Marlena to ask WebQA about potential Test Day topics for 9/9/11
Action Items/Notes from (20110713) meeting
- GTAC - Matt will register team. Something around test automation - demo hot tools in automation. October 26-27, 2011 in Mt. View
- Firefox Testday Cadence
- Best time for Beta test day is one week after the merge
- Best time for Aurora test day is 4 weeks after the merge
- ashughes to create public page to suggest topics
- QMO
- http://quality.mozilla.org/teams/qmo-community/ - do we really need it? owen is confused and other people may be confused.
- File a bug to remove the QA Community Team Page
- How we do our org chart internally-and how we present to community does not have to be a 1:1 correlation.
Action items from (20110615) meeting
- marcia and owen to meet to talk about badging rewards
Action items from (20110601) meeting
- Owen to create a wiki page to suggest some flow improvements
- Need more moderators for this week's test day
- Need to get Test Day posts up on QMO early if we have one scheduled.
- Please review QMO badge sketches that Al sent out on 5/26/11
- Marcia following up with Mary re: events
- Videos - Think about refreshing the QA video on the front page
Action Items from (20110518) meeting
- [DONE] ashughes to add TestDay checklist info to https://wiki.mozilla.org/QA/QA_Community/Meetings/2011-05-18 and also make the schedule a static link
'Marcia to add a Brainstorming scrumpad to Community page where suggestions can be made such as improvements to QMO, video ideas, etc.'- Marcia to follow up with Rainer to get the video of the QA team at Whistler
- Marcia to Dig deeper with Mary about events after Friday meeting
- Tracy owes Tony a video for sync - Introduction to Sync - Tips and Tricks on how to test
- Al to get TwoPress URL - maybe look at it once it is up on QMO staging site
- Expansion of testdays into the European and Asian
timezones. Softvision can help us here. Henrik sees this as very impt. to the expansion of our community