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CA/Responding To An Incident

761 bytes added, 23:50, 16 March 2020
Drafting section about Delayed or Partial Audits
Once the problem is diagnosed, you may restart issuance even if a full fix is not rolled out, if you are able to put in place temporary or manual procedures to prevent the problem from re-occurring. You should not restart issuance until you are confident that the problem will not re-occur.
 
=== Audit Delay ===
<big>'''DRAFT'''</big><br />
When a CA realizes that their audits will be impacted by a [https://en.wikipedia.org/wiki/Force_majeure force majeure], the CA should [https://bugzilla.mozilla.org/enter_bug.cgi?product=NSS&component=CA%20Certificate%20Compliance&version=other file an incident bug in Bugzilla] to provide an [[CA/Responding_To_An_Incident#Incident_Report|Incident Report]] explaining the situation with their audits, precautions that have been taken and their plan to move forward in reaching compliance again.
 
* Whiteboard = [ca-compliance] Audit Delay
 
For audits that are impacted by the COVID-19 pandemic, append the Whiteboard with "COVID-19".
* Whiteboard = [ca-compliance] Audit Delay COVID-19
 
Potential Remediation:
= Revocation =
Confirm, administrator
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