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Support

3,067 bytes added, 13:23, 10 June 2021
Undo revision 1236006
For the complete communication channels list, see [https://wiki.mozilla.org/Support/channels this page].
 
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=== Firefox ===
Want to get help with Firefox?
 
Check out:
* Support resources: http://support.mozilla.org/
* Support chat:
** Matrix https://chat.mozilla.org/#/room/#fx-desktop-community:mozilla.org
 
=== Contributing to Mozilla support ===
Want to help with Mozilla support (AKA Support Mozilla (SuMo))?
 
Check out these resources and join in.
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===
 
 
==== Need help in figuring out what to do? ====
 
[https://support.mozilla.org/forums/buddies/710681 If you are stuck, don't know what to do, and need some friendly guidance, '''please click here''' and read this]!
 
=== Old development stuff: ===
 
* Mailing list/forum: [http://www.mozilla.org/about/forums/#dev-sumo dev-sumo@lists.mozilla.org] (moderated)
* Ongoing [https://wiki.mozilla.org/Bugmasters/Bug_days/SUMO Bug triage]. You don't have to be a developer to help the developers with this task!
* [[Webdev/GetInvolved/support.mozilla.org|Get Involved]] - includes mentored bugs for new contributors
* [https://kitsune.readthedocs.org/ Kitsune documentation] - includes Kitsune setup guide
 
Old Stuff
 
* [[/Developer Tips|Tips and tricks for developers]]
* [[Support:Sumodev|Contributing to the Code - SUMOdev]]
* [[/Kitsune|Kitsune, the support webapp]]
* [[Support/Notifications|Notification system, take two]]
 
* [[Support/Buddies|Buddies]]
* [[Support:Overview|Overview]]
* [[Support/Mobile|Mobile Support]]
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)
* [[Support:Style_Guide|Manual of Style]](moved to support site)
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)
* [[Support:How_to_Create_Screenshots|How to create screenshots]]
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]
* [[Support/mz_credits|Pages in need of MozillaZine credit]]
* [[Support:PRD|Product Requirements]]
* [[Support:Future forum ideas|Future Forum Ideas]]
* [[Support:IncreasingContributions|Increasing Contributions]]
* [[Support:CurrentProjects|Current Projects]]
* [[Support/In-product|In-product help tracking]]
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]
* [[Support/l10n]]
* [[Support:Search_Implementation|Search Implementation Plan]]
* [[Support:Search_Requirements|Search requirements]]
* [[Support/VideoContest|Video Contest]]
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]
* [[Support/IRC-meetings|Monthly IRC meetings]]
* [[Support/KB/Meetings|Weekly KB meetings]]
* [[Support/Mobile/Weekly Mobile Meetings|Weekly Mobile meetings]]
 
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