=== [[Thunderbird/Support|Support]] ===
(If you support Thunderbird or write or translate documentation to help support Thunderbird, please [https://mail.mozilla.org/listinfo/tb-support-crew subscribe to the tb-support-crew mailing list] and briefly introduce yourself to the list)
# 901 new support topics (1147 two weeks ago) - [[Media:Thunderbird-GetSatisfaction-2-8Jan2012-2012-01-09_1617.png]]
# [[Thunderbird/Thunderbird9.0SupportIssues|Thunderbird 9 Support Issues]] - Please edit and add any issues or bugs found in TB9 and tag them '''tb9''' - Hot issue during the holidays: [https://wiki.mozilla.org/Thunderbird/Thunderbird9.0SupportIssues#Not_so_minor Folder panel has no content. JSON.parse: unexpected end of data Source File: chrome://messenger/content/folderPane.js] - [{{bug|707329}}] - WORKAROUND: quit Thunderbird, delete folderTree.json, restart Thunderbird
# [http://blog.mozilla.com/roland/2011/12/19/support-contributors-please-add-yorself-to-the-mozillians-directory/ Support Contributors, please add yourself to the Mozillians directory] if you haven't done so already.
# '''Experimental''' twice a day Thunderbird support report showing trending topics, ISPs, mail providers, tags, anti-virus and active contributors at [http://thunderbirdrobot.posterous.com/ thunderbirdrobot.posterous.com]. Unfortunately due to [http://developers.posterous.com/html-limits-on-posts-via-email-or-the-api what seems like a bug in the posterous API it's truncated] ([http://developers.posterous.com/new-api-stripping-out-code-content same report from another developer]). Luckily I have an email backup which I can use to fix it. '''Help wanted with the code''': i) [https://github.com/rtanglao/momogs/blob/master/emailReport2.rb email to Posterous script], ii) [https://github.com/rtanglao/momogs/blob/master/postlyReport.rb post to API Posterous script]; contact rtanglao AT mozilla.com or send me a github pull request
# See [[Thunderbird/StatusMeetings/2012-01-10/SupportAppendix|this week's Support Appendix]] for full Get Satisfaction metrics and other support details
=== Lightning Updates ===