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Thunderbird/Support/GetSatisfaction/TaggingConventions

92 bytes added, 12:05, 11 August 2012
Tagging Conventions: start update...
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* '''{{Gsfntag|closeme}}''' if topic needs to be closed (since GS doesn't have a close topic feature) - consider closing or archiving the topic if no longer relevant using GS archive and/or modifying topic subject so it's as specific as possible ... users tend to "pile on" to generic topics unfortunately
* "add to KB" '''{{Gsfntag|add_to_KB}}''' if topic content needs to be added to the SuMoMo knowledge base; remove this tag when done and add "documented on KB"'''{{Gsfntag|documented_on_KB}}'''.<!-- * HIDEN BECAUSE NOBODY USE THAT '''docs required''' if topic content needs to be added to MDC, Help text or anything else that isn't SuMoMo, remove this tag when done and add "documented on xxx" when done e.g. "documented on MDC"-->* '''{{Gsfntag|faq}}''' if the topic is a FAQ* '''{{Gsfntag|canonical}}''' to highlight a preferred topic for a problem, especially if you need to keep other reports of the same problem open for diagnosis purposes
<p>
* if the topic is one of the following common issues/faq areas then tag it
** '''default email client''' - for making Thunderbird the default email client
** "default browser" - for making Firefox the default browser
** "dataloss" - for emails deleted
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