Summer Campaign 2012/Volunteer Manual

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Welcome!

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Thank you for joining the Summer Code Party and lending us your time and energy! We have a ton of great ways you can help us spread the word and share your knowledge.

Whether you have a lot of time, or just a little, check out the ideas below and jump in wherever you like as a welcome #mozhelper

Check out the PDF version of this manual.

Joining & Following

First of all, please join any or all of the channels below. This is where we will be working and sharing:

What do I do next?

If you have specific times you can help, add your name here - OR -
You can mozparty@mozilla.org or drop by the Facebook support stream, say Hi, and let us know you're ready to help.

What is the Action Plan?

Search the feeds for stories to share (#mozparty), and for people who need help (#mozhelp). Do your best to find answers for them, or locate info in our FAQ. Anything you have a question about, mozparty@mozilla.org in. That’s it!

Storytelling

We'd love to share your story - let us know what you've made and always tag your work with 'Mozilla', 'webmaker' and 'mozparty' to help us find your contribution. Or, simply share the great things you see.


Have a Blog?

On Facebook?

On Twitter?

  • Follow @Mozilla
  • Promote your own event, or other people's events, RT news stories and post your own project links or link to cool projects that other people have made
  • Use #mozparty, #mozhelp and @mozilla liberally

On Tumblr?

  • Make your own sharable content, memes and videos on webmaker.org and post them to your feed
  • Tag your posts with #mozparty, Mozilla, Webmaker and Summer Code Party
  • Reblog posts from tumblr

Be an Events Promoter:


Support:

If you have a little extra time to dedicate to Mozilla Summer Code Party support, here are specific ways you can make a real difference.

Join Us:

First of all, please join any or all of the channels below. This is where we will be working and sharing:

Sign Up:

Add your name to our Volunteer Sign Up Page so we know who you are


Basic Support Activities:

  • answering questions, following up
  • removing off-topic posts
  • saving and emailing great questions and answers to improve our FAQ


What exactly should I do?

  • contribute when you know an answer, or feel free to mentor individuals who need extra one-on-one help
  • ignore off-topic posts, spam or negative content
  • check the FAQ or reply to questions with a link to a useful section
  • save and email mozparty@mozilla.org great questions and answers to improve and build out our FAQ
  • look for help questions in unusual places (people using different hashtags for example) and RT question to reach bigger audience
  • track any questions you were unable to resolve and email mozparty@mozilla.org for follow up

I'd like to help on Twitter: What exactly should I do?

  • track streams & hashtags ( @Mozilla, @MozThimble, #mozparty, #mozhelp, and keep an eye out for unofficial hashtags like #summercodeparty )
  • @reply, and @RT answers, or provide links to applicable FAQ sections
  • apply hashtag #mozhelp to ensure others can benefit from your answer
  • save and email mozparty@mozilla.org great questions and answers to improve and build out our FAQ

I'd like to help on Facebook: What exactly should I do?

  • Make sure you're a member of the Summer Code Party Group
  • comment, offer help, or suggestions wherever possible
  • link to applicable FAQ sections
  • save and email mozparty@mozilla.org great questions and answers to improve and build out our FAQ

I'd like to help on IRC: [ #MozParty on irc.mozilla.org ] What exactly should I do?

  • Join the #MozParty channel on irc.mozilla.org
  • As questions about summer code party events are asked, refer to the FAQ for potential answers, and respond to the questioners
  • save and email mozparty@mozilla.org great questions and answers to improve and build out our FAQ
  • Feel free to surface any questions you don't know the answer to by pinging Ben, Michelle, Rebeccah, OpenMatt, or Mari.

I'd like to help by Wiki Gardening: What exactly should I do?

Summer Code Party FAQ:

  • Locate correct sections of Wiki for items sitting in Sandbox, or items forwarded to you from Mozilla Support staff
  • Format Wiki to keep page looking nice
  • Edit for clarity and avoid repeated/similar questions
  • Add sub-pages if sections become extremely large
  • Please make backups of your work often


Thank you for helping us all have an amazing Summer!

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