Support/Weekly Meetings/Agenda2017-08-30

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at:
16:00 UTC
http://www.thetimezoneconverter.com/?t=16:00&tz=UTC&
Quick reference timezone conversions:
9:00 PDT
12:00 EDT
17:00 UTC
18:00 CET
21:30 IST

Call Details:

  • California: 1-650-903-0800, x92 then 98437 then #
  • Toll-free: +1 800 707 2533, pin 369 - then 98437 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 98437 then #


Participate in the video: porpo



Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo

Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

-----------------------------------------------------------------------------------------------------------------------------
August 30, 2017
https://public.etherpad-mozilla.org/p/sumo-2017-08-30

Participants (add your name and profile):

  • Rachel
  • Madalina
  • Madalina
  • Michał
  • Roland


  • ======== AGENDA ========


ACTION ITEMS FROM LAST WEEK



Roundtable items



===== UPDATES AND ANNOUNCEMENTS =====

=== COMMUNITY ===

PLATFORM UPDATE:

  • No updates, next Platform meeting happening next week


Contributor(s) of the week:



Knowledge Base / L10n

380 revisions since last week - woohoo! New strings in Pontoon for all locales after the last sync (thanks Giorgos!) - please jump in and do your magic :) - https://pontoon.Mozilla.org/projects/sumo/ Need to contact us directly and fast with:

  • English KB issues/questions? jsavage(AT)mozilla.com
  • l10n issues/questions? vesper(AT)mozilla.com


Support Forum:

Way to go Fred for finding all the verification email issues, we are still investigating what is happening.

  • Questions for investigation are: what email provider, what antivirus do they have, what platform is trying to sync,

There is a new Common response for 32 bit updating automatically to 64 bit, check it out in the Common Response tool in the forums.

Plugin check forum will be closing soon this next sprint. IRC meeting for 57 advocates at 12 pm PST
Social support:


Internet Awareness topics and ideas:



HELP NEEDED!

See the thread https://support.mozilla.org/en-US/forums/knowledge-base-articles/712575 titled "mimeTypes.rdf file changed to handlers.json in Firefox 55 (bug 1287658)" that I posted August 22, 2017 . I only updated one of the eight listed articles (the others I placed on the https://support.mozilla.org/en-US/contributors/need-changes list). I was hoping Joni or another KB editor would help out with those needed updates (AliceWyman).

  • AI Michał - follow up on this


=== PRODUCT UPDATES ===

  • Looks like there will be an EXPERIMENTAL Android browser aimed at the Indonesian market, target release date is early October. It is currently codenamed Zerda, more details when I get them! Which will probably be sometime next week. I would like to have some sort of advocates/launch team for this. TBD what that actually means.


===== DECISIONS AND ACTION ITEMS =====