Support/Weekly Meetings/Agenda 2008-01-14

Support » Weekly Meetings » 2008-01-14

• Sumo
  • Weekly metrics [1]
• Knowledge Base
  • Status? (contributors, traffic, software)
    • 10 new article requests [Bug+creation&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=]
    • 9 new articles [2], 1 written by a new contributor (David Baucum) [3]
    • The switch to sumo on mozilla.com navigation bar has greatly increased traffic. Some notes:
      • We're getting some comments from confused Thunderbird users, trying to find TB data in the KB.
      • A lot of people are treating the article comments as method of support.
  • In-product status
    • 4 locales imported [4]
      • Some cleanup work needs to be done on articles after import. cilias is working cleanup, and adding Firefox 2 content (or Firefox 3 depending on how up to date the en-US in-product content was).
    • Internal links not converted
  • Discussion regarding crediting MozillaZine KB [5]
• Forums
  • Status? (contributors, traffic, software)
  • A few patches ready, when will Nelson have time to review?
  • No weekly metrics?
• Live Chat
  • Status? (contributors, traffic, software)