Support/Weekly Meetings/Agenda 2008-01-14

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Support » Weekly Meetings » 2008-01-14

  • Sumo
    • Weekly metrics [1]
  • Knowledge Base
    • Status? (contributors, traffic, software)
      • 10 new article requests [Bug+creation&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&field0-0-0=noop&type0-0-0=noop&value0-0-0=]
      • 9 new articles [2], 1 written by a new contributor (David Baucum) [3]
      • The switch to sumo on mozilla.com navigation bar has greatly increased traffic. Some notes:
        • We're getting some comments from confused Thunderbird users, trying to find TB data in the KB.
        • A lot of people are treating the article comments as method of support.
    • In-product status
      • 4 locales imported [4]
        • Some cleanup work needs to be done on articles after import. cilias is working cleanup, and adding Firefox 2 content (or Firefox 3 depending on how up to date the en-US in-product content was).
      • Internal links not converted
    • Discussion regarding crediting MozillaZine KB [5]
  • Forums
    • Status? (contributors, traffic, software)
    • A few patches ready, when will Nelson have time to review?
    • No weekly metrics?
  • Live Chat
    • Status? (contributors, traffic, software)