Support/Weekly Meetings/Agenda 2008-02-18

Sumo

Weekly metrics [1]
0.5 milestone status (localization) [2]
0.6 milestone status (in-product help) [3]
All www.mozilla.org/support/firefox/ redirects were done on Thursday. Thanks to yoshino%mozilla-japan.org for figuring out the correct .htaccess script. Next step: find other links to on www.mozilla.org that point to support pages, and switch them. [4]

Knowledge Base

(en-US)2 new article requests [5][6], 2.5 new articles [7][8][9](third one isn't really a new article, but an old support bug, that was moved to sumo)
No new contributors
Still a lot of article comments, looking for support.
SHOWFOR
- Quick overview here. Still needs work, but it's a start.
- Implemented on 17 new articles. Some articles affected by bug 413197 or bug 413192. Some are Windows specific. Dynamic content will be updated last.
- Please help implementing this. I would rather translators translate articles after this has been implemented.

Forums

Traffic up another 30%, now double what it was a two weeks ago.
- Combination of 2.0.0.12 update and increased traffic site-wide.
Contributors still doing same excellent job - very few questions go unanswered
With increased traffic, really seeing the need for more forum features to be able to follow up better (question answered status, indication if you've posted in a thread)
- Many features depend on getting bug 409315 done. Looking for feedback on that.

Live Chat

Navigation menu