Support/Weekly Meetings/Agenda 2008-08-25
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Support » Weekly Meetings » 2008-08-25
Sumo
- Late Firefox 3 launch post-mortem
- Gathering/reporting top issues
- Weekly metrics
- 2.0.0.16->3.0.1 Major Update to be released tonight
- Bugzilla product renamed. New name: support.mozilla.com (cilias)
Knowledge Base
- Bugzilla: 0 article requests, 5 bug articles fixed [1].
- Changes in article theme (no longer a big search box above article)
- Malware article is up [2]
- Plugin pages were renamed, and redirects applied to old names.
- Text for "Thank you" page, after saving an edit is drafted. Feedback wanted [3].
Forums
- Status?
Live Chat
- Hours/schedule this week
- Over 400 chat sessions last week!
- New patch - position in queue (thanks zzxc!)
- New queue - advanced