Support/Weekly Meetings/Agenda 2008-09-22

Support » Weekly Meetings » 2008-09-22

Sumo

• Localizer feedback
• Weekly metrics
• Weekly support issues

Knowledge Base

• Bugzilla: no activity (all around pretty quiet week)
  • remember to add user-doc-needed to bugs that require changes in documentation or new documentation
• Add-ons policy
  • Policies page is updated, but could improvement. [1]
  • New content block: label=amo
  • Add-on links have been removed from most articles with some exceptions. Dynamic content still needs to be applied
• List of top articles for translation: [2]
• Looking for suggestions on how to get more approvers to review other people's edits [3]

Support Forum

• Traffic slightly down, by ~ 15-20%

Live Chat

• Traffic down; chat requests down almost 30%
• 2 new accounts created, 0 account approvals
• New common issues: crashes (crash-stats still down, bug 455999), yahoo toolbar causes window jumping, Firefox 3 "crashes entire computer", default browser corrupted/wrong browser launches on Windows.