Support/Weekly Meetings/Agenda 2008-11-24

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Support » Weekly Meetings » 2008-11-24

Sumo

de 18,389
fr 10,356
pl 6,501
en-US 3,015
ro 1,112
ko 274
ca 226
es 64
it 53
ja 32
sv-SE 27
ru 24
nl 12
pt-BR 9
Almost 100% of visitors came from (something).google.com/firefox (default Mozilla start page)
    • What worked well?
    • What could be improved?
    • Stuff left to do
      • Wiki page summarizing Mozilla 2010 goals so far...
      • Other?
    • What to do about these visitors?

Knowledge Base

  • Low traffic:
    • 0 articles in review que for the past week.
    • What changes there are have been new translations.
  • Notable article changes:
    • The ActiveX article is being changed to not mention the ActiveX of Mozilla plugin.
    • SHOWFOR will be removed from the For Internet Explorer users article. [1]
  • I've proposed some changes to in-product help. [2]
  • Looking for someone to write the article on Private Browsing bug 463477
  • Article editor PRD is under review. [3]

Forum

Live Chat

  • Fewer helpers last week, only 4 people taking chats.
  • Total chat sessions down about 10%, percent answered still ~75%
  • 6 new accounts, 0 new approvals, 1 unapproval
  • Top issues: sqlite (cookies, bookmarks) corruption, preferences not saved, firewall connections, Mac random crashing (all bug 459531)
  • Trainees queue and joining queue when closed will be fixed as soon as SVN is pushed live
  • Security bug 464779 doesn't currently affect our builds, but it does affect Openfire's own binaries.


Roundtable Weekly Firefox status meetings summaries up.

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