Support/Weekly Meetings/Agenda 2009-04-06

Sumo

• Weekly metrics
  • Added "Firefox has just updated tab shows each time you start Firefox" to top articles list. Maybe that's the reason for the better bounce rate? -cilias
• Last week's weekly support issues
• Anything for Namoroka feedback? [1] -cilias

Knowledge Base

• Meeting with nl team this week
• 5 of 21 parent options window articles purged
  • After all are done, next step is to remove Firefox 2 content. When should we remove "2.0" from "Show customized content for"?
• 3.1 to 3.5 update tomorrow.
  • We have test the query for gathering which articles will need updating, and will run that query tomorrow.
  • Category is renamed on staging
• New locales: Croatian (hr), Oriya (or), and Kazakh (kk)

Forum

• Traffic still up, 110+ locked dupes two weeks ago.

Live Chat

• Metrics update: 21 active helpers, 30,000 chat threshold reached, ~1100 chat sessions
• We are now linking users to How to Contribute on the chat feedback page

Roundtable

• Wiki notifications and spam from staging for a lot of users. Need investigation and better solution this week.