Support/Weekly Meetings/Agenda 2009-06-01
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Sumo
Knowledge Base
- ~20% of KB is checked for 3.5 updates. Most of the work was done on the weekend by Bo.
- We're using the "Alert translators" check box when updating an article for 3.5 to help localizers track which articles to update.
- Concept for "Using the Firefox open media player" article is done. We just need someone to write it.
- Crash sub-articles are up, and "Firefox crashes" update is waiting review.
- New contributor doc: Using poll data to judge your edits
Forum
- Contributor survey is done, data coming to sumo blog.
Live Chat
- Welcome to new contributors: stoperror, enti342, fortune82, olli, Garret
- Contributor survey wrapping up this week, results will be posted to the sumo blog this week
- Top chat tags this week
- Top issues: User experience, crashes (many on Mac), data corruption, Firefox won't start, cookies
- New blog post about Live Chat CSAT data
- Network/server issue has been affecting live chat over the past week, filed bug 495308.
Roundtable
- djst presenting about SUMO tomorrow in Stockholm
- SFD likely to move to June 18th since Asa is out of town and there's a office move in MV.
- Smart bookmarks for SUMO: https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=359864&forumId=3