Support/Weekly Meetings/Agenda 2009-06-15

Sumo

• Weekly metrics
• Last week's weekly support issues

Knowledge Base

• 3.5 KB update
  • RC1 candidates can be used for screenshots. Guidelines posted in Contributors forum.[1]
  • Localizers have begun updating.
  • Some articles will be archived.[2]
  • Handful of articles left to check (working with others to get it done.)
• Nelson says that new search cannot specify what articles people are clicking on for each search term.
• What to do with "Cannot connect after upgrading" [3]
• Adding screenshots tutorial is pimped out (has a screenshots and a screencast on how to add screencasts).[4]
• New locales: Malay(ms), Romansh (rm), and sr has been split in to sr-Cyrl and sr-LATN.
• Group permissions page is up. [5]

Forum

• Lots of great forum improvement suggestions at [6] and Support/ForumUX/PRD

Live Chat

• Welcome to new chat contributor BearTheGreat
• Top chat tags
• Web Client PRD updated with requirements, proof-of-concept coming soon

Roundtable

• SFD video finally 95% done (thanks to ricmacas and a really really long day converting it to the right form factor. Just need to find a powerful computer to convert to Ogg/theora)
• RC1 releases today so SFD is NEXT Thursday (25th). Will blog.
• Screencast blog post?