Support/Weekly Meetings/Agenda 2009-07-20

Sumo

• Weekly metrics
• Last week's weekly support issues

Knowledge Base

• Adding Screencasts now includes guideline to only provide screencasts for step-by-step instructions
• New articles: Add-ons are disabled after updating FirefoxImporting bookmarks from Google ChromeFirefox launches automatically when your computer starts
• Article bugs for top 5 crashes. Please draft them! [1][2][3][4][5]

Forum

• How/where should we write guidelines for asking questions?

Live Chat

• Top live chat tags since the release (last week)
• New blog post about launch day and new chat hours
• Work on the Web Client is progressing; slightly behind schedule.
  • Target: initial framework and demo by this Wednesday, fully functional version by mid-August
  • Bug list

Roundtable

• Plug-in detection page status: Had meeting with choffman/Alix and they're working on the page but want feedback on what plugins we should alert on.