Support/Weekly Meetings/Agenda 2009-08-17

Sumo

• Weekly metrics
• Last week's weekly support issues

Knowledge Base

• Still need direction re-organizing the Bookmarks documentation (Contributors Forum thread). Summary of new/re-organized articles at end of thread. -Bo
• New articles: Backing up and restoring bookmarks, Printing a web page
  • Renamed article: 'Firefox takes a long time to start up' is now 'Firefox takes several minutes to start up' the thread
• We should split the cookies article to fit the different cookie related search terms (enable cookies, delete cookies, etc.)
• Still need people to write the top crash articles.

Forum

• Welcome new contributor Richard Hennings

Live Chat

• Graph of last week's tag data (raw data)
• Discussion about changes to the Trainees queue
  • Object of the changes is to reduce the differences between new helpers and "approved" helpers.
• Web client status

Roundtable

• Next SFD is a sprint on crash articles (good, bad, other ideas?)