Support/Weekly Meetings/Agenda 2009-08-31
From MozillaWiki
< Support | Weekly Meetings
Sumo
- Weekly metrics
- Last week's weekly support issues
- How could Firefox make troubleshooting user problems easier? bug 491562 bug 367596
- SFD update
Knowledge Base
- Specific articles about Bookmarks and Cookies are being worked on, and hopefully in the KB early this week.
- New articles: Deleting bookmarks, Will Firefox work on Snow Leopard
- Note about Snow Leopard: Screencast recording is fullscreen-only. SUMO has a size limit of 640x480. Some issues in the forum about Firefox and Snow Leopard.
- Should we remove the "Print" link in the Actions box? [1]
Forum
- Lots of support threads in the Contributors forum, something happen?
- Jump in traffic to forums this week
Live Chat
Roundtable
- Support common-issues triage tomorrow at 10 AM.
- New SUMO blog theme proposed by leo.
- Crashes data stored now on sumo_processed DB in crashes table