Support/Weekly Meetings/Agenda 2009-11-30

Sumo

• Weekly metrics
  • Need to do some metrics manually since omniture (or we) changed a file format.
• Last week's weekly support issues

Knowledge Base

• Write articles about how to stay safe online?

Forum

Live Chat

• Web client update
  • I got a lot of testing and bug fixing done over the holiday. I'll be transferring to sm-chat01 and committing updates into SVN today.

Roundtable

• 3.0.15 to 3.5.5 update Tuesday