Support/Weekly Meetings/Agenda 2010-03-15

Sumo

• Weekly metrics
• Last week's weekly support issues
• Should we bother trying to remove Mobile module from product help start page? --cilias
  • Yes! (And thanks for spotting this...)

Knowledge Base

• No new articles this week
• Test for article titles as questions has begun.
• New locale: Bulgarian
• A/B Test: Bounce rate for windows start page 1: 31%, Bounce rate for For IE users: 77.5%

Forum

• What to do about users selling fixes. --cilias

Live Chat

• zzxc is having exams today; no update.

Roundtable

• social media outreach
• back to factory defaults