Support/Weekly Meetings/Agenda 2018-09-26

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Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

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PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

  1. Reality is out have you checked out the new Firefox browser on your 3d headset?
  2. Community in Social has some love from some of the users they helped! https://twitter.com/guigs_mozilla/timelines/1037512811914485760

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

  1. 62.0.2 is out, please update your browser!
  2. Firefox Monitor came out! Check it out!
  3. Firefox ScreenshotGo is coming in 2 days - for Indonesia
  • September 24, 2018 - Mac OS X Mojave 10.14 released and there are some Firefox Desktop 62 on OS X 10.14 Mojave issues including (thanks to Philipp for tagging and doing your awesome triage, as always Sumo/Unofficial_FF_62_Support_Report is your friend):
    • bug 1489785 [MacOS 10.14] Cannot choose where to download files or print because popup window always freeze

PLATFORM UPDATES

  1. The redesign is live! We know there are still some issues, thank you for your patience. Discussion thread here. Please use it to report issues OR file Bugzilla bugs OR Github issues - the first one is best if you don't want to do a lot of work but flag an issue for us to investigate. Thank you!

KNOWLEDGE BASE AND LOCALIZATION

  1. Over 330 edits in the KB over the last 7 days - thank you!
  2. Version 63 content (in progress):
    1. https://support.mozilla.org/en-US/kb/content-blocking
    2. https://support.mozilla.org/en-US/kb/report-breakage-due-blocking
    3. https://support.mozilla.org/en-US/kb/tracking-protection (update)
    4. https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history (update)
    5. https://support.mozilla.org/en-US/kb/mozilla-location-service-firefox-android

SUPPORT FORUM

SOCIAL SUPPORT

  • Thank you Jens, Christophe, Jhonatas, Mkk, Mkkl, Pravin, Selim and Syam! https://screenshots.firefox.com/0FQMqD1tJbHHAw5g/reply.buffer.com
  • New users! Say hello and thank you for helping out Gerd, hackerofzone!
  • See @MozillaVR out there answering Reality questions! Interested in helping out?
  • Still looking for help with welcoming new users and adding some new documentation to the "How to Contribute" section. Please reach out for how to get started!
  • Metrics
    • 211 Help Me 67 Answered + 78 #fxhelp 69% response rate (Next week we will have by language!)

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.