Support/Weekly Meetings/Agenda 2018-11-07

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Vidyo (You'll have to download and install the Vidyo Desktop client)
• Watch the meeting live via Vidyo
• AirMozilla

Read more

• Support blog

Live chat

• irc.mozilla.org #sumo - web-based IRC

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PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

• guigs
• vesper
• rtanglao aka roland until 9:14a.m.
• cilias
• Noah aka Noah_SUMO

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

1. Is there any update on when this will be fixed? https://bugzilla.mozilla.org/show_bug.cgi?id=1499492 We currently have two forums, but all the questions are going into one (and the community health stats for FxTV have kind of been hidden). [Seburo]
2. A few users have discovered a bug in Rachel's SUMO day Google survey where the email is mandatory or not accepted at all [Noah]

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

UPDATES AND ANNOUNCEMENTS

KNOWLEDGE BASE AND LOCALIZATION

1. Over 680 edits in the KB over the last 7 days - thank you, everyone!
2. Firefox 64 English documentation in progress - thank you, Joni!
3. Stats and metrics for October are live
4. Working towards Javanese and Sundanese content for Firefox Lite (ex-Rocket) with Fauzan as coordinator

SUPPORT FORUM

1. Share thank yous from splash page on SUMO Week Page https://sumodayfirefox63.splashthat.com/
2. Top Contributor discussion https://discourse.mozilla.org/t/what-is-a-top-contributor-in-sumo/32960/2
3. Top Issues Viewed this week in the forums:

• "how do you open a new tab with your homepage and not firefox home page?" https://support.mozilla.org/en-US/questions/1239436 44 views
• Moved the Firefox Screenshot Button: https://support.mozilla.org/en-US/questions/1239147 Solved
• Passwords/Logins not saved due to an extention https://support.mozilla.org/en-US/questions/1239242#answer-1169812 o/
• "Another solution waiting for a problem ... How can one suppress the option for "Container Tabs?"" https://support.mozilla.org/en-US/questions/1239251

SOCIAL SUPPORT

1. How was the Trello Board? Use it again?
2. New users please welcome Rubaa and @mahadixyz , please say hello! Emin and Gerd welcome to the Reply by Buffer Tool! Questions?
3. Survey update goo.gl/forms/h19NcdTymjpfHYdP2

DECISIONS AND ACTION ITEMS

1. [Noah passing to Rachel] I missed the Roundtable segment so I'm adding it here :P

A few users have discovered a bug in Rachel's SUMO Day Google survey [the Social Support survey above] where the email is mandatory or not accepted at all even if it's valid - mostly likely a Google form glitch. Maybe set the email field to be optional ;)