Support/Weekly Meetings/Agenda 2018-11-21

From MozillaWiki
Jump to: navigation, search

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Read more

Live chat

please note that the agenda should not be edited starting 2 hours prior to the event - thanks!

PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

AGENDA

ROUNDTABLE

  1. Rule for sensitive information in forum - please read and chime in if you want!

COOL COMMUNITY NEWS OF THE WEEK

  1. Last week team meeting in Mountain View about current state of Support, future plans for 2019 (including Freemium / Premium) - more information on that coming from Mozilla in general - soon.
  2. Less than two weeks until the All-Hands in Orlando!

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

  1. Mkll - thank you so much for your continued support and help in Social Support!
  2. Welcome! Craig S, and david
  3. Respond users way to go ;)

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

PLATFORM UPDATES

KNOWLEDGE BASE AND LOCALIZATION

  1. Over 580 revisions in the KB in the last 7 days. Whoa! Real content magics!
  2. Contributors who want to localize new locales - thank you for reaching out - please be patient while we prepare things to be launched/included around the All-Hands.

SUPPORT FORUM

  1. Please check out the Top Contributor discussion, it will help influence a workshop during the All Hands please share what you think makes a great contributor on discourse
  2. Editors and Community Experts needed:Help wanted for creating resources for onboarding new contributors


SOCIAL SUPPORT

  1. Thank you for your help this week in Buffer, you replied to 57 users in Reply and 27 from your own accounts!
  2. Anyone interested in helping run the Social Support Sprint for SUMO Day the last part of December? Please reach out to me guigs at Mozilla or in the telegram group :)


DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

Interesting reads: https://topcontributor.withgoogle.com/ and http://www.tldp.org/HOWTO/Encourage-Women-Linux-HOWTO/

Retrieved from "https://wiki.mozilla.org/index.php?title=Support/Weekly_Meetings/Agenda_2018-11-21&oldid=1204220"