Support/Weekly Meetings/Agenda 2020-06-17

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 17:00 UTC [1]

Call Details

• California: 1-650-903-0800, pin 2 then 8437 then #
• Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
• Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

• Join the meeting on Zoom (You'll have to download and install the Zoom Desktop client)
• AirMozilla
• YouTube

Read more

• Support blog

Live chat

• SUMO - Matrix channel

Please note that the agenda should not be edited starting 2 hours prior to the event - thanks!

PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

• Giulia
• Luna

AGENDA

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

NEW CONTRIBUTORS FOR THE WEEK

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

1. Virtual All Hands is happening ATM: read the recap that will be out next week!

UPDATES AND ANNOUNCEMENTS

1. The Respond Tool Campaign Bug Hunt has started! Join in!

PRODUCT UPDATES

KNOWLEDGE BASE AND LOCALIZATION

1. Featured articles with inappropriate titles: quick release yesterday fixed the featuring
2. The Respond Tool Campaign Bug Hunt is searching for German and Spanish speakers...

SUPPORT FORUM

1. Spam and Scam: A banner in questions, similar text in email templates and automatic user deactivation for users posting toll-free numbers
2. CSAT issue: 5k emails sent out for feedback, a possible wave of questions?

SOCIAL SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.