Support/Weekly Meetings/Minutes 2010-10-18
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< Support | Weekly Meetings
Roundtable
- Change in structure of weekly IRC meetings.
- When do we delete articles / how do we go about delete articles?
- Michael to combine articles and remove unnecessary
Sumo
- Weekly metrics
- Kadir to ask about trending search terms in French.
Sumo Development
- Knowledge Base!
- You can start testing and playing with it right now.
- We've migrated the articles over to the new system.
- A few key caveats:
- This is a first pass of the automated article migration. We're still working on it so if you see things that are broken, let Paul known in the bug1.
- That said, we're never going to hit 100% accuracy, and some things, especially tables, would take longer to do automatically than by hand.
- We'll be iterating on the migration a bit longer. We will likely wipe out the entire article and history table several times. Do not assume anything in the master.support KB will exist for more than a few hours. (If it's important, copy the markup somewhere else.)
- We're not close to feature complete. Many things are missing.
- We've started theme work, and that will be continuing for a couple weeks.
- We're starting dashboards and other static pages this week.
- The KB discussion-forum stuff is going. Hopefully will be on stage this week.
- This is a first pass of the automated article migration. We're still working on it so if you see things that are broken, let Paul known in the bug1.
Knowledge Base
- Will finish auditing the KB today
- Firefox 4 updates starting
Forum
Live Chat
- More new people starting than usual