Support/Weekly Meetings/Minutes 2011-05-02

Roundtable

Please add your questions, comments and concerns before Monday, 9AM PST, 2011-05-02.

• Discussion of our support features - Clean install & Fix profile

David: to talk to Rob Strong and Jonathan about the status
Cheng: to see if still 20% of people on SUMO are affected by this.

Metrics

• SUMO
• Mobile specific

Knowledge Base

• Working on a proposed list of articles to archive (Archive feature is being worked on now - scheduled for 2.8.2, May 10). Will be posted in contributor forum for discussion.

Live Chat

• The discussion on Live Chat PRD is going on.
• Next meeting will be Tuesday/Wednesday