Support/Weekly Meetings/Minutes 2011-07-18
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< Support | Weekly Meetings
Contents
Sumo Development
- 2011-07-19 goes out tomorrow.
- 2011-07-26 branches Wednesday and we'll update strings.
- Continuing work on Karma.
- Planning with InfraSec on Chat.
- All the things.
Roundtable
- Recorded new voicemail announcements on Friday. Michael will file bug to get them uploaded. Hopefully this will cut down on the number of phone help requests we get.
- We'll turn on private message this week.
- Cheng and Ibai to meet about the AAQ workflow.
Firefox status update
- Mac OS X 10.7 will be released this week. People who are on Firefox 5.0 will experience crashes
Cheng to find out how many are still on Firefox 5.0 on Mac
Metrics
Number of visits is dropping, which is expected since the removal of the F1 key.
Cheng to find out how many pages the average user views per session.
Knowledge Base
- Need to finish up Fx 6 articles
Forum
- The numbers are down, in line with the decrease of over all traffic.
Live Chat
- Moving on with UX for the Live Chat PRD
