Support/Weekly Meetings/Notes 2011-11-07

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Meeting Details

Mondays (meeting duration approx. 30-45 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

  • 11-08-11 tomorrow
  • 11-15-11 next week
  • SUMOdev starting on the Karma dashboard implementation is starting this week

Roundtable

Firefox Status Update

  • Firefox 8 launches tomorrow. New Beta, Aurora and Nightlies should be out by Thursday or so.
    • Cheng working on list of potential problems today and finding out whether or not we're doing a what's new page
    • Maybe we should have another SUMO day in the support forum when/if we do a major update notice to Fx 3.6 users
    • We can add a prominent link to the common questions article on the home page for new fx 8 users
  • Cheng to post a list of Extensions that are and are not affected by this version, regarding the deactivation of extensions

Metrics

  • SUMO
    • Kadir mentions the uptake on the number of unhelpful votes, Cheng points out that it's probably caused by the feature that Thread Owners can vote on replies now.
  • Mobile specific

Knowledge Base

Mobile

Services

Support Forum

Live Chat