Support/Weekly Meetings/Notes 2011-12-19

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Meeting Details

Mondays (meeting duration approx. 30-45 minutes) at:

  • 9:00 AM PST
  • 12:00 Noon EST
  • 16:00 UTC during summer
  • 18:00 CET
  • 11:00 CST

Phone call details:

  • California: 1-650-903-0800, x92 then 9309 then #,
  • Toll-free: +1 800 707 2533, pin 369 - then 9309 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 9309 then #

irc.mozilla.org: #sumo <== Click the link to use web-based chat

Sumo Development Update

    • Elastic Search is almost ready to be tested
    • SUMO to get more UX resources soon

Roundtable

  • Michelle had an awesome vacation
  • A Sumo day will take place on Wednesday, blog post coming up.

Firefox Status Update

  • Firefox 9 launches tomorrow but automatic updates will not be turned on.
  • Firefox 10 for mobile will be shipped with the XUL UI.

Metrics

SUMO team to meet on Tuesday to finalize the KPIs

Knowledge Base

Mobile

Services

Support Forum

Live Chat