Support/Weekly Meetings/Notes 2015-11-30
Meeting Details (scroll down for the agenda)
Mondays (meeting duration approx. 30 minutes) at:
9:00 PDT
11:00 CDT
12:00 EDT
16:00 UTC
18:00 CET
22:30 IST
Call Details:
- California: 1-650-903-0800 pin 369 - then 98437 then #
Participate in the video:
Video link => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2 (You'll have to download and install the Vidyo Desktop client)
Watch the meeting live => https://vreplay.mozilla.com/replay/webcastShow.html?key=7XJSKkkHrCE9ZP4
Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every Friday)
Chat:
irc.mozilla.org #sumo
Web-based IRC: https://www.mibbit.com/?server=irc.mozilla.org&channel=%23sumo
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30 November 2015 meeting video: https://www.youtube.com/watch?v=d_I1e-WmTdE
Participants (add your name and profile):
- Stefan Costen AKA Costenslayer - https://reps.mozilla.org/u/costenslayer
- Michał - https://support.mozilla.org/user/vesper
- philipp
- Joni (jsavage) - https://support.mozilla.org/en-US/user/jsavage
- Rachel (guigs) https://support.mozilla.org/en-US/user/rmcguigan
- Mark Schmidt (marksc) https://support.mozilla.org/en-US/user/marksc
- Safwan Rahman
- alex_mayorga - https://support.mozilla.org/en-US/user/alex_mayorga
================== AGENDA ==================
Action items from last week
Roundtable
- Air mozilla Discussion
-
UPDATES AND ANNOUNCEMENTS
Contributor(s) of the week
SUMO Development Update
development backlog: http://edwin.mozilla.io/t/sumo The end of hard freeze Roadmap items: KPI dashboard 2.0
- contributor retention chart
Firefox Desktop
- No updates
Firefox OS
- No updates
Firefox Android
- still working on ff43 articles see last week please https://public.etherpad-mozilla.org/p/sumo-2015-11-23
- battery issue on *some* Samsung S5 and other phones may cause a firefox 42.0.2 release https://bugzilla.mozilla.org/show_bug.cgi?id=1215012
Firefox for iOS
- no updates, please keep testing and answering support questions and all the other awesome stuff you do :-) !
Knowledge Base
- Wrapping up version 43 articles today (mostly minor updates): https://docs.google.com/spreadsheets/d/1lkpRPJp9P1P5MRU-c9dwbDC0w5bMmrMdu-BNMp1xe8w/edit#gid=6&vpid=A1
- Outreachy intern joining us starting next week for 3 months. Got ideas on how to improve the KB guidelines/training? Share your feedback with us.
L10n
Moving UI l10n to Pontoon/Pootle this week (tomorrow): https://public.etherpad-mozilla.org/p/verbatim-pontoon-communication-2
- Verbatim (http://localize.mozilla.org/) in read-only mode
- If you notice some irregularities, file a bug and CC Michał: https://bugzilla.mozilla.org/enter_bug.cgi?format=guided#h=dupes%7CWebtools%7CPontoon
- This should not influence any other part of SUMO l10n
Announcements present in most of KB dashboards regarding milestones for December 2015
Support Forum
- no major updates
Community
Preparing for the Orlando workweek: call for discussion topics!
- We will review https://support.mozilla.org/forums/contributors/711420 (among other things)
No meeting next week 12/7, we will probably resume on 14th of December
Decisions & Action Items
Help needed!
Admin availability this week
- Roland is out December 7-11 in Orlando (like Philipp, 4 other volunteers and all User Success staff: Madalina, Michal, Mark, Joni, Rachel, Kadir, etc))
