Support/Weekly Meetings/Notes 2016-07-13

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  • Meeting Details (scroll down for the agenda)


(meeting duration approx. 30 minutes) starting at:
9:00 PDT
11:00 :00 EDT
17:00 UTC
18:00 CET
21:30 IST

Call Details:

  • California: 1-650-903-0800, x92 then 98437 then #
  • Toll-free: +1 800 707 2533, pin 369 - then 98437 then #
  • Skype (free): +1 800 707 2533, pin 369 - then 98437 then #


Participate in the video:


Read the most important updates from this meeting at:
http://blog.mozilla.org/sumo (updated every week)

Live chat:
irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

-----------------------------------------------------------------------------------------------------------------------------

Participants (add your name and profile):

  • guigs
  • madalina
  • rtanglao
  • vesper
  • Costenslayer

======== AGENDA ========

ACTION ITEMS FROM LAST WEEK



Roundtable items

===== UPDATES AND ANNOUNCEMENTS =====

=== COMMUNITY ===


  • PLATFORM UPDATE:


Contributor(s) of the week:




Knowledge Base:


L10n

Discussion about updated KB procedures: https://support.mozilla.org/en-US/forums/l10n-forum/712068 v48 articles coming your way! Huge thanks to Serbian and Chinese localizers for hitting important milestones recently!

  • civas, Faycyber, auzelac91, Kostic
  • wxie2016, yfdyh000



Support Forum:

Plugin Check forum update: Adobe Reader and Adobe Flash updates will go out today, please update your browsers and if you see anything, say something:

The forum was down for a short period of time yesterday, if you are still seeing the "Service is temporarily unavailable" please clear your cache and log back in. For those who are having issues with notifications from threads, we have tested the feature and it is working as it should, please check the spam folder first or any mail that may have been caught in a spam filter.

  • Next week, we will try to have a SUMO day on Thursday, July 21, look for an announcement on that through the channels you find us.


Social support:



General community news:


HELP NEEDED!

Report any fake firefox-update malware in this thread, the more found, the closer we get. https://support.mozilla.org/en-US/forums/contributors/712056?last=69583&page=2 - what can we do:


=== PRODUCT UPDATES ===

  • Firefox for iOS 5.0 has postponed to the end of July for marketing reasons i.e. it's ready but we're not ready to promote it until the end of the month :-)


===== DECISIONS AND ACTION ITEMS =====