Support:Alpha Article Tracking
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Support » Alpha Article Tracking
THIS PAGE IS A DRAFT! THE REAL TRACKING PAGE IS NOW LIVE AT support-stage.mozilla.org
Below, is the list of articles we would like to have, for the alpha version of the Firefox Support knowledge base. If you'd like to create one of the listed articles, put your name and email address in the "Assigned-to" column, beside the article you want to create. Remember to update the status column of the article, as your work progresses, and indicate, when the article is ready for review.
See our "Getting Started" page for more information on how to get involved.
Reference Charts
| Article | Sources | Assigned-to | Reviewer | Status |
|---|---|---|---|---|
| toolbar items (w/icons) | no-one | not started | ||
| menu reference | [1], [2] | no-one | not started | |
| options reference | [3], [4] | no-one | not started | |
| keyboard shortcuts | [5], [6] | no-one | not started |
Feature Tutorials
| Article | Sources | Assigned-to | Reviewer | Status |
|---|---|---|---|---|
how to use tabbed browsing
|
[7], [8] | no-one | not started | |
| how to use live bookmarks / web feeds | [9] | no-one | not started | |
how to use the spell checker
|
[10] | no-one | not started | |
| explain search engines, and how to add/remove search engines | [11] | no-one | not started | |
| safe mode | [12] | Ken Saunders (KenSaunders at AccessFirefox dot com) | not started | |
profiles
|
[13] | not started | ||
| Master Password | [14], [15] | no-one | not started | |
| Session Restore | [16] | no-one | not started | |
Add-ons
|
[17], [18] | no-one | not started |
How-To Articles
| Article | Sources | Assigned-to | Reviewer | Status |
|---|---|---|---|---|
| installing Firefox | [19] | Jackie Liu (edjackiel at gmail dot com) | Windows draft completed | |
| uninstalling Firefox | [20] | no-one | not started | |
| upgrading Firefox | [21] | no-one | not started | |
importing data
|
no-one | not started | ||
| backing up / restoring / moving data | no-one | not started | ||
| how to make Firefox the default browser | [22], [23] | Andrew (astein at mozilla dot com) | draft completed | |
| how to customize the toolbar | [24], [25] | Ken Saunders (KenSaunders at AccessFirefox dot com) | not started | |
| explain private info, and how to clear it | [26], [27] | no-one | not started | |
| how to use the download manager | [28] | no-one | not started | |
| how to manage passwords | no-one | not started | ||
| Firewalls | [29] | no-one | not started | |
| Standard Diagnostic | [30] | no-one | not started | |
| Changing media handling behaviour | [31] | no-one | not started | |
| Parental Controls | [32] | no-one | not started | |
| Antivirus software | [33] | no-one | not started | |
| Roaming profile | [34] | no-one | not started | |
| JavaScript | [35] | no-one | not started | |
| How to remove search queries from the search bar | no-one | not started | ||
| How to remove items from the location bar list | no-one | not started |
Add-ons Help
| Article | Sources | Assigned-to | Reviewer | Status |
|---|---|---|---|---|
Search Engines
|
Jackie Liu (edjackiel at gmail dot com) | not started | ||
| How to install/uninstall plugins | no-one | not started | ||
| Plugin scanning | [36] | no-one | not started | |
| List of popular/useful plugins | no-one | not started | ||
| Windows Media Player | [37] | no-one | not started | |
| Flash | [38] | no-one | not started | |
| Adobe Reader | [39] | no-one | not started | |
| Java | [40] | no-one | not started | |
| QuickTime | [41] | no-one | not started | |
| ActiveX | [42] | no-one | not started | |
| RealPlayer | [43] | no-one | not started | |
| Shockwave | [44] | no-one | not started |
Troubleshooting
| Article | Sources | Assigned-to | Reviewer | Status |
|---|---|---|---|---|
| lost bookmarks | [45] | no-one | not started | |
| Firefox will not start | [46] | no-one | not started | |
| Video or Audio doesn't play | [47] | no-one | not started | |
| Error loading any web site | [48] | no-one | not started | |
| Web sites look wrong | [49] | no-one | not started | |
| Profile in use | [50] | no-one | not started | |
| Firefox hangs | [51] | no-one | not started | |
| Firefox crashes | [52] | no-one | not started | |
| Unable to download or save files | [53] | no-one | not started | |
| Gray bar below the status bar | [54] | no-one | not started | |
| Images or animations don't load | [55] | no-one | not started | |
| Unable to install add-ons | [56] | no-one | not started | |
| Window Shakes | [57] | no-one | not started | |
| SSL is disabled | [58] | no-one | not started | |
| Recovering a profile that suddenly disappeared | [59] | no-one | not started | |
| Firefox.exe always stays open | [60] | no-one | not started | |
| Updates reported when running newest version | [61] | no-one | not started | |
| 'Use IE' messages upon opening Firefox | [62] | no-one | not started | |
| Corrupt localstore.rdf | [63] | no-one | not started |
