Support:Glossary
From MozillaWiki
Support Glossary
Here is a list of glossary frequently used across SUMO channels:
Terms | Detail | Description |
---|---|---|
AAQ | Ask a Question | Flow for the user to ask questions on the support forum. |
OP | Original Poster | A term we used to identify the original poster on the support forum. |
KB | Knowledge Base | This is what we call the collection of all the support articles on the SUMO site. |
L10n | Localization | A term we used to refer to localization, which is the process of adapting the content to a specific locale. |
QA | Quality Assurance | This is the testing process to ensure that a product is functioning as expected. |
See also: