Support:Sprint/Firefox 60 SUMO Day

From MozillaWiki
Jump to: navigation, search

This is the central Etherpad for all Mozilla Support SuMo Days Hi, Olá, Hola! Welcome! Bem-vindo! Bienvenue, Vítejte, Welkom, Wolkom Добро пожаловать, よ う こ そ, herzlich willkommen + Hello in your language + Olá! Bem-vindo! (por favor, não traduza a PAD)

   + Hola Bienvenidos

+ Dia dhaoibh + G'Day mate! +Annyeonghaseyo! +வனக்கம்

   How to use this etherpad: 
   1. Look for the title of the date for the SUMO day you want to participate and add your name to the participation list
   2. Say hello in IRC on the day of
   3. Answer questions in Social and the Forum for the duration of the day 
   4. Wait for a thank you email to confirm any swag that may have been saved. 
   5 Check in with guigs!


General Info on where to find the community: Say hello to your other members and participants: Participate in the video:

   Watch the meeting live via Vidyo => https://v.mozilla.com/flex.html?roomdirect.html&key=XhVLBG3KfHs2

Live chat: irc.mozilla.org #sumo - web-based IRC: https://kiwiirc.com/client/irc.mozilla.org/sumo

Firefox 60 SUMO Day May 10, 11, 14, 15 2018 Please sign up below!

   guigs
   GuardianM
   jhonatasrm
   Mkll
   Noah
   Seburo


Forum Post for Firefox 60 features - https://support.mozilla.org/en-US/forums/contributors/713005?last=73903 Content coming end of the first week of May:

   Release Notes: https://www.mozilla.org/en-US/firefox/60.0/releasenotes/ 
   https://www.mozilla.org/en-US/firefox/android/60.0/releasenotes/
   Link to Preview on Airmo: https://air.mozilla.org/sumo-firefox-60-preview-with-mike-kaply-and-roland/


Common issues and troubleshooting to get you started:

   Firefox Safe Mode - http://mzl.la/1xKrE7R
   Fix RAM issues - http://mzl.la/14BdXZg
   Firefox Crashed? - http://mzl.la/1BAQHrD
    What are my form settings and why are passwords now working? 
   Control if Firefox auto fills forms: http://mzl.la/1NT9rdB
   Passwords are not saved http://mzl.la/1xKrEoj


How to file a good bug:

   https://wiki.mozilla.org/Good_first_bug
   https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines
   Triagers = direct contact to Emma Humphries - 
   What are the insecure password settings? http://mzl.la/1ZNx7IP
   Bug updates, 
   I think that may be this bug - please follow the bugzilla etiquette https://mzl.la/2E0NnOL  before contribug to the bug, and see how to vote. 
   This may be a new issue, can you please file a bug with this bug help template https://mzl.la/2tJE58x, please let me know if you are having any trouble with finding the right component or person to CC. 
   Feature requests, 
   Now that is an interesting feature request, please also let the developers know here: https://mzl.la/1fgBjW6 

Help Needed: Case Triager questions for strategic problem solving:

   Identifying the case and investigating if it is a bug by going through all the basic troubleshooting steps: safe mode, new profile, disabling 3rd party software, malware scan and clean reinstall
   Gathering the exact, specific steps to reproduce the issue
   Identifying it it happens on specific hardware, operating system, and or product version
   If it works as expected, getting the exact information required for a feature enhancement is important
   this will take the form of a bug with "feature enhancement' as the description, or will be a feature request in the git repo of the mobile product (ios, android, focus and ?)
   Before filing a bug, search if the bug already exists.  (How to use Bugzilla's advanced search https://developer.mozilla.org/en-US/docs/Mozilla/QA/Searching_Bugzilla


Break time suggestions:

       Don't forget to laugh: http://binscorner.com/pages/1/15-jokes-to-leave-computer-tech-support-.html (seems out of order on 11-03).
       Feel free to take a walk
       Refill your water glass or your drink of choice
       Spend time with a kitty or dog, or baby or partner <3