Thunderbird "Get Satisfaction" Support Dashboard

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Status

Thunderbird "Get Satisfaction" Support Dashboard
Stage	On hold
Status	`
Release target	`
Health	OK
Status note	`

Team

Product manager	`
Directly Responsible Individual	Roland Tanglao rtanglao
Lead engineer	`
Security lead	`
Privacy lead	`
Localization lead	`
Accessibility lead	`
QA lead	`
UX lead	`
Product marketing lead	`
Operations lead	`
Additional members	`

Open issues/risks

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Stage 1: Definition

1. Feature overview

Create a real-time Thunderbird support dashboard by implementing

a REST API to read Thunderbird support data from a MongoDB database (blog post on the code that generates the MongoDB Database) of Thunderbird Get Satisfaction Support topics
a JavaScript client that calls the aforementioned API in order to display a real time Thunderbird support dashboard in Firefox - (i.e. port the existing Thunderbird GS Dashboard to the new API)

2. Users & use cases

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3. Dependencies

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4. Requirements

Level of difficulty: easy to medium</br> Skills needed: JavaScript; Helpful: MongoDB & Information Visualization in the browser using JS and an infoviz toolkit like protovis or D3

Non-goals

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Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

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Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

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Feature details

Priority	Unprioritized
Rank	999
Theme / Goal	`
Roadmap	Thunderbird
Secondary roadmap	`
Feature list	Thunderbird
Project	`
Engineering team	Unassigned

Team status notes

	status	notes
Products	`	`
Engineering	`	`
Security	`	`
Privacy	`	`
Localization	`	`
Accessibility	`	`
Quality assurance	`	`
User experience	`	`
Product marketing	`	`
Operations	`	`