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Week 13: October 20 – October 24
This week the Northland CAPS Mozilla Project Student AM Team had an opportunity to pitch their CHF Remote Monitoring App at the 1 Million Cups/Northland. They were able to answer the questions of the audience with significant ease. The questions provided another opportunity to examine ‘user experience’, because the questions came from individuals that are 60+ years old.
Question 1) Most elderly are on a fixed income, how would a CHF patient be able to pay for the device and service? A: We plan to work with insurance companies to demonstrate how our product will save money. Patients will receive a ‘starter kit’ and patient education.
Question 2) How has the idea you have created been received by doctors? A: We have had positive support from the doctor mentors we have worked with so far.
Question 3) You stated that the rural patients were less likely to have access and/or the expertise to using technology, how do you plan to work with rural communities, because this is where we need the help the most? A: One the students stated very confidently, “We know that it will be hard work but we must make it work. We are confident that we can make this work.”
Dr. Sam Turner, from UMKC School of Medicine and Trent DeVreugd, who oversees a transitional care group working with 14 hospitals to reduce readmission, mentored students in PM team. Each team presented their pitch and product functionalities. Mentors provided feedback and redirection. Derek Bereit, CEO of Symptomly, observed the morning pitch at 1 Million Cups/Northland and gave the following feedback to the student teams.
1. Suggested that students get picture(s) of library with users, and patient testimonials 2. Ideally a very short video for final presentation of elderly person(s) talking about ease and value of tech.
Below is a picture of Kristen Buckingham securing guidance from two Polsinelli patent attorneys in the completion of a provisional patent for her new design of a colostomy bag and associated flange.
Trent DeVreugd, Director Transitions of Care, mentoring the PM Student team.
Week 12: October 13 – October 17
This week the Northland CAPS Mozilla Project Student Team worked on story boarding their PowerPoint presentation for the ultimate ‘pitch’ that will be November 7th at the Sprint Accelerator. Taking the advice from their mentors and entrepreneur coaches, the students broke up their ‘story’ into 10 slides. They minimized the amount of text and relied heavily on digital images to convey their message. Beth Moore, UI/UX manager for Vin Solutions, provided guidance as to the design of their message. Below is an example of storyboarding exercise.
- Week 7: September 8-12
Huddle Agenda for Mozilla Grant- Student Team Location: Sprint Accelerator | 9.10.14
Team Opener : D. Deeds
• Begin With the End in Mind---(Watch Derek Bereit’s pitch, analyze the components of the pitch, November 7 (Friday) –Perform Final Pitch at the Sprint Accelerator
Team Meeting: Team Leaders • Review Interview Questions & Strategy • Materials for Purchase (Tech Team Review with others what is being purchased) • Brainstorm Ways of Remote Monitoring of Patients • What is currently on the market?, What is working?
• Meeting Schedule --Wednesday o August 29 –Derek Bereit, User Experience and Brainstorming questions, where to find and interview users o September 3—Dr. Hussain Haidiri, Dr. David Voran, Kari Keefe o September 10—Gather feedback from users • Guests: AM Dr. Hussain Haidiri, Steve Fennel, PM Jonathan Wagner o September 17—Use feedback to modify prototype, what worked, what did not work o September 24—Build prototype o October 1-Build prototype & test o October 8-Team Pitch Practice o October 15—Refine Prototype o October 22-Finalize prototype and practice pitch o October 29 Practice Final Shark Tank Pitch o November 7 (Friday) –Perform Final Pitch at the Sprint Accelerator
Draft--High Level Project Management plan
• Brainstorm the tasks for each week • Sequence and prioritize • Assign tasks, sub teams • What is due next Wednesday, then plan the remainder of the Wednesdays
Reinforce Team Roles
• Leader
• Recorder
• Blogger/Twitter/Social Media (intro to Kari and Shannon)
• Project Manager
• Procurement manager
Huddle Wrap-up and Assignments for Next Wednesday
- Week 5: August 25-29
Project Accomplishments
This week we launched the Northland CAPS Mozilla Project Student Team, including students from all four NCAPS Strands: Medicine & Healthcare, Engineering & Advanced Manufacturing, Technology Solutions, Global Business & Entrepreneurship. We have a morning and afternoon team of students and within the Technology Solutions group, they have designated a team lead, Kayla Purvis in the a.m. and Mikayla Honeycutt in the p.m.
On August 29, the team ventured down to the Sprint Accelerator where Derek Bereit, CEO and Co-founder of Symptomly, used the principles of Human Centered Design, to lead the students through the first mode of the Stanford D School Design Thinking Process called EMPATHIZE. Empathy is the centerpiece of a human-centered design process. The Empathize mode is the work students will perform to understand the ‘user’, within the context of our design challenge. It is our effort to understand the way the users/customers do things and why, their physical and emotional needs, how they think about the world, and what is meaningful to them. Performing empathy work will require students to connect with CHF patients and clinicians to seek their stories. Derek helped the students brainstorm ways to gain access to the people who have CHF. He also stated that the team must secure answers to the following: 1. Do they own a SMART phone? If they use apps, what are they using now? 2. What type of access do they have with technology? 3. Need to understand what it is like to be old and have CHF. 4. Watch how they use the technology. 5. Do customer validation, e.g. Derek hosted an Asthma Information booth at Operation Breakthrough, brought cookies, asked users what they thought about the app. 6. Figure out UI and UX (user accessibility and user experience) 7. Determine the features. 8. Build a Mock Up on paper, then go back to the users for feedback. 9. Find a way to get into Assisted Living Facilities to test out the mock up. Kari Keefe, Community Catalyst KC from Mozilla, plans to instruct the students in the potential of gigabit technologies at the next Meet Up of the team. Next Steps: • Students brainstorm ideas for devices and health monitoring tools. • Need a name for the project; what will be the Twitter handle? • Secure the Sprint Accelerator for face-to-face meetings every Wednesday. • Determine how we will share documents, communicate, blog, etc.
- Week 4: August 18-22
Project Accomplishments
This week we launched the Northland CAPS Mozilla Project Advisory Board of experts and our student team. As a result of the launch meeting, we reviewed the project goal, project problem statement, essential questions, and high level project plan. We still need to clarify project success metrics.
Plans were made for members of the Project Advisory Board to provide guest instruction beginning next week for the student team in the areas of:
• Affordable Care Act (Dr. Sam Turner, Diane Kipping)
• Readmission Rates of CHF Patients, Current Interventions, and Results (Dr. Haideri)
• Actual patient scenarios (Dr. Haideri, Diane Kipping)
• Gigabit technologies and potential usage for telehealth (Kari Keefe)
• Current market for remote monitoring in the field of medicine and healthcare (Steve Fennel)
Plans were made for a variety of tours and observations to support the Design Thinking Process of Discovery.
• Tours of CHF Clinics and conversations with clinicians and home health providers
• Tours of Home health agencies and conversations with providers
• Observation and conversation with patients
• Demo of Gigabit technologies
• Demo of Heart to Heart technologies
• Tour of Sprint Accelerator to see Symptomly and learn about analyzing the user (patient) experience
• Demonstration of SightDeckKC at Union Station http://sightdeckkc.com
- Week 3: August 11-15
Background
Northland CAPS received a grant from the Mozilla Foundation through the Gigabit Community Fund for STUDENTS REDUCE PATIENT READMISSIONS WITH THE GIG. The grant period is from July 28, 2014 – October 31, 2014.
Northland CAPS students, high school juniors and seniors from six school districts, will collaborate with business partners like KU Medical Center, Liberty Hospital, North Kansas City Hospital, Heart to Heart Network, LLC and many others to develop a suite of communications/monitoring/treatment tools for clinicians and high-risk patients with the desired outcome of reducing the frequency of readmission, all while learning how to build, engineer and market next generation gigabit technologies and applications.
Northland Center for Advanced Professional Studies (Northland CAPS) provides high school students in the Northland a professional, innovative and entrepreneurial education through career-oriented experiences that represent high demand/high skill job opportunities. Students learn from global and local leaders, such as Ford Motor Company, Holland 1916, Cerner, North Kansas City Hospital, Liberty Hospital, and Bank Liberty. Students are able to gain experience working with real businesses and learning through meaningful projects.
Northland CAPS serves students from the school districts of Kearney, Liberty, North Kansas City, Park Hill, Platte County and Smithville. Northland CAPS is an example of how business, community and public education can partner to produce personalized learning experiences that educate the needed workforce of tomorrow, especially in high skill, high demand jobs.
Project Accomplishments
To date, the NCAPS team has commissioned a Project Advisory Board of experts that will support, mentor, teach and facilitate student teams in the development of a suite of communications/monitoring/treatment tools for clinicians and high-risk patients.
Using Human Centered Design Thinking principles, the team has met with each of the experts uncovering the issues of readmission and the current state of telehealth practices. We met with CEO, Abhi Ray, from HeartToHeart Network, LLC to learn more about remote monitoring of patients. HeartToHeart provides a technology solution for Remote Patient Management that delivers meaningful and actionable information to the right people at the right time. In a collaborative fashion, patients, clinicians and families receive timely information to improve the quality of life while significantly lowering healthcare costs. Patients are informed of actions they can take to improve their condition. Clinicians can make informed diagnostic decisions based on timely information. Families can monitor the well-being of their loved ones and assist in the recovery process, in real time, from anywhere. Their system is designed for post surgical and chronic illness patients at home.
Additionally, we met with Derek Bereit, CEO and Co-founder of Symptomly, which has developed a platform that is a clinically-validated, web-based dashboard, mobile app and communication portal for primary care providers and patients to effectively track patient-entered health symptoms. Its first product is eAsthma Tracker, a patient-entered data system for child asthma, developed by researchers at the U and Intermountain Healthcare’s Primary Children’s Medical Center. The platform has over $4 million in current and previous research — validating a reduction in child asthma re-admissions from 40 percent (nationally) to only 2.3 percent.
We have also located key cardiologists and nurse practitioners from Liberty Hospital and North Kansas City Hospital who are directly involved in CHF Clinics responsible for reducing readmission of CHF patients through telehealth and remote monitoring.
- More to come...
Northland CAPS Partners
- NKC Hospital
- Liberty Hospital
- KU Medical Center
- UMKC School of Medicine
- Nephrology Associates
- Truman Medical Center
- Symptomly
- Big Bang
Metrics & Outcomes
Northland CAPS Outcomes
We will build X. Y people will visit it. Z remixes will be made. This technology is new and innovative because... Etc.
Learning Outcomes
By participating in the pilot, X number of people will learn the Y...
We will measure these learning outcomes by X, Y, and Z methods.
Community Outcomes
We will share how our project impacts the KC community. Stay tuned!
Show & Tell
- More to come...